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Library Associate, Youth Services (Part Time – 30 hours Benefits Eligible), Cambridge Public Library (Cambridge)

DEPARTMENT:                 Cambridge Public Library/ Valente Branch 

JOB CODE/POSITION #:  L431-727



CIVIL SERVICE:                 Non-Civil Service



HOURS OF WORK:         30 hours/week. Hours are assigned and may be changed to meet the needs of the Department

and the Library. Flexibility is required. Initial schedule as follows:

Mondays: 1:30-8 p.m.

Tuesdays: 9:30 a.m.-5 p.m.

Wednesdays: 1:30-8 p.m. 

Thursdays: 11:30 a.m.-6 p.m. 

Fridays: 1-6 p.m. (unless working Saturday)

Saturdays: 12-5 p.m. (one out of three weeks instead of Friday that week)

UNION AFFILIATION:     CPLSA, Local 4928

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Under general supervision, delivers outstanding customer service and performs circulation, programming, readers’ advisory, administrative and other duties in the Branch with a special focus on service to youth, caregivers, and families. 

·         Delivers exceptional and engaging service to the public. 

·         Performs circulation and patron account management duties (e.g., checkouts, check-ins, account inquiries, reserves, renewals, fine assessment and collection, patron registration). 

·         With guidance from professional staff:  

o    assists patrons of all ages to find books and information;  

o    answers routine reference questions; 

o    provides basic readers’ advisory service. 

·         Assists patrons with use of a wide range of devices (e.g., computers, laptops, e-readers, tablets, scanners, emerging STEAM technologies), including basic troubleshooting and maintenance. 

·         Communicates and applies library policies and procedures; addresses and resolves patron issues. 

·         Maintains orderliness and neatness in the library: processes deliveries; merchandizes and shelves materials accurately. 

·         With guidance from professional staff, may plan, assist with or conduct select programs and events in the Branch or in outreach settings. 

·         With guidance from professional staff, may participate in some selection of library materials. 

·         May train and supervise library pages. 

·         Attends meetings and trainings and may participate in workgroups for planning and implementing programs, projects, and initiatives. 

·         Any other duties as required for the good of the Library. 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Qualifications

MINIMUM REQUIREMENTS: 

·         Bachelor’s degree from a recognized college or university

·         Excellent communication and customer service skills

·         Knowledge of public library concepts and resources

·         Broad knowledge and appreciation of literature and media, especially for children and teens

·         Affinity for working with a diverse population in an urban setting

·         Ability to operate or develop the skills to operate Library computers and equipment, software, and systems

·         Commitment to doing all work through a lens of diversity, equity, inclusion and anti-racism

In exceptional instances, specialized education, training and/or experience may be substituted for part or all of the required elements.

PREFERRED KNOWLEDGE, SKILLS & ABILITIES:

·         Experience working with children, teens, and families

·         Knowledge of developmental principles, materials and current issues related to serving youth

·         Previous library experience

·         Fluency in a language in addition to English

·         Demonstrated interest in a professional career in public library service



PHYSICAL DEMANDS: Physically able to operate a variety of machinery and equipment including office equipment such as computers, tablets, printers, AV equipment and e-readers; Ability to sit and use computer workstation; Strength to push or pull a loaded book cart; Sufficient clarity of speech and hearing to communicate effectively; Sufficient vision or to read books and patron requests; Sufficient personal mobility and physical reflexes to shelve library materials and work at public service desks. 

WORK ENVIRONMENT:                 Work is performed primarily indoors at the Valente Branch of the Cambridge Public Library on the public service floor, community room and staff area. Normal office exposure to noise, stress, and interruptions. 

Full/Part Time

Part Time

Education

BA/BS

Salary Range

$28.48 - $31.44  / hour

Closing Date

10/19/21

How to Apply

APPLICATION PROCEDURE: Internal applicants submit a job bidding form and 2 copies of both your resume and cover letter; external applicants submit both your resume and cover letter by 5pm on the closing date via email to: employment@cambridgema.gov or to Personnel Dept, Room 309, City Hall, 795 Massachusetts Avenue, Cambridge MA  02139. Fax 617-349-4312.

THE CITY OF CAMBRIDGE IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.  WOMEN, MINORITIES, VETERANS, MEMBERS OF THE LGBTQ+ COMMUNITY, AND PERSONS WITH DISABILITIES ARE ENCOURAGED TO APPLY.  The City is committed to advancing a workforce culture of antiracism, diversity, equity, and inclusion. CITY OF CAMBRIDGE RESIDENTS ARE ESPECIALLY ENCOURAGED TO APPLY. 

Posted

2021-09-29 |  Quick link to this job