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Part Time Library Clerk, Marlborough Public Library (Marlborough)

Come join our Circulation Team as construction of our new library is underway!
Position provides direct customer service at the circulation desk for a vibrant, multi- cultural population in a busy city library.

Serves mainly at the Circulation desk and performs wide range of duties including but not limited to: register borrowers; charges/discharges print and non-print materials to patrons in accordance with library policies. Collects fees and fines. Answers inquiries on the telephone and in person. Gives directional information.

Provides effective, and efficient customer service and promotes positive community relations.
Resolves minor patron issues; refers more complex patron issues to supervisor.
Covers other departments as directed.
Maintains confidentiality of patron records according to library policy and Mass General Law.
Assists patrons in use of the catalog, placing holds, requesting museum passes and borrowing from the Library of Things.
Assists public with and serves as resource for patron technical/computer questions.
Sends materials to other libraries and assists in distributing holds and network transfers. May contribute to shelf reading and weeding.
May provide Reader’s advisory as directed.
May assist in the planning and delivery of library programs.
May participate in library displays and production of library marketing materials.
Performs similar or related work as directed.
Follows safe work practices.

Qualifications

Customer service experience. Knowledge of automated library systems preferred, computer skills. Facility with learning software programs and the ability to troubleshoot basic computer, fax, copier, telephone systems.

Full/Part Time

Part Time

Education

NA

Salary Range

$14.28 - $16.06  / hour

Salary Notes

19.5 hours per week, including evenings and saturdays

Closing Date

How to Apply

Please forward cover letter and resume to hrjobs@marlborough-ma.gov 

Posted

2021-09-30 |  Quick link to this job