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Technology and Information Services Librarian, Morrill Memorial Library (Norwood)

Norwood, MA (30,000 pop.), is seeking a Technology and Information Services Librarian to serve as the head of technology and work closely with all nine other professional department heads within the Morrill Memorial Library. 

Norwood is an inclusive community that benefits from an excellent location, large business tax base and excellent school system, with close proximity to Boston and Providence. The library’s FY21 budget is nearly $1.9M. The building was last renovated in 2000 and is a hub of activity.

The successful candidate will receive an attractive compensation package including health and retirement plans and an annual salary of $67,324.16 -
$75,760.80. Norwood is an EEO/AA employer.

Hours: FLSA Non-Exempt, Full time, 35 hours per week, including some nights and Saturdays

Essential Job Functions:

* Maintains the library’s computer systems and peripherals for the staff and for the public, diagnoses computer and related equipment problems throughout the library, and makes repairs or calls out for repairs as required and communicates with vendors regarding all technological equipment in the library.
* Projects and plans for future technology requirements, keeps a current inventory of all technology in the library, selects and purchases hardware and software and investigates new products and services.
* Installs and configures hardware and software including terminals, scanners, printers, network and desktop software, installs new hardware and software applications as needed and monitors ongoing computer systems operations including security issues.
* Documents library computer information including hardware platforms, software releases and upgrades and creates and maintains instructional guides, tutorials and workshops for the library staff and the public.
* Instructs and supervises the staff in the use and basic maintenance of computer equipment and peripherals and coordinates the training of patrons in the use of library equipment.
* Serves as the primary liaison to the Minuteman Library Network (MLN) for technical matters, represents the library on the MLN Key users Committee, and manages the library’s automated systems.
* Serves as the library’s web master along with the director and staff updating and improving the library’s web pages. Attends network meetings and related training sessions
* Performs duties of Information Services Librarian when scheduled at the Reference Desk. Assists the staff in orienting patrons to new available technology. * Assists patrons in use of various interfaces with available databases, indices and other tools in both print and electronic format.
* Pursues opportunities for professional development and maintains a current knowledge of the field, learning all new technology and software programs as well as upgrades in network technology.
* Shares information about new technologies with the staff and works with the administration in analyzing the library’s present and future needs.


* Candidate should possess a Master's in Library Science from an A.L.A.-accredited school and at least two years of experience working in a library.
* One to two years working as a technology specialist with a library focus; experience in a public library is highly desirable. 
* Excellent public relations skills and flexibility in order to adapt to constantly changing technology.
* Possess strong conceptual, analytical and writing skills.
* Must have working knowledge of library principles and procedures, complete familiarity with automated library systems and related applications, networks and web management (both HTML code and web content.)
* Ability to communicate effectively, the ability to deal with all members of the public in a courteous and tactful manner, the ability to establish and maintain good working relationships with co-workers and other librarians.
* Ability to prioritize multiple tasks and deal effectively with interruptions, the ability to identify and to analyze complex issues and to develop appropriate recommendations, and the ability to fairly and tactfully enforce library policies.
* Excellent written and spoken communication skills.
* Skills in languages other than English not required, but highly desired.

Full/Part Time

Full Time



Salary Range

$67,324.16 - $75,760.80  / year

Salary Notes

This is the FY21 range. Full time, 35 hours per week, including some nights and Saturdays. Grade 6 with annual step increases

Closing Date

Extended. Priority given to applications received by Friday, October 22

How to Apply

Interested candidates should submit a resume and cover letter to Priority given to candidates who submit materials by Friday, October 22, 2021 at 4:00 p.m. Please reference Req. #2021-065 on all materials.

This posting is not meant to be exhaustive of all duties and requirements. The complete job description is available on the library's careers web page:

The Town of Norwood is an equal opportunity employer. M/F/D/V and does not discriminate based on race, creed, gender, national origin, age, disability, marital or veteran status, sexual preference or any other legally protected status.


2021-10-13 |  Quick link to this job