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Circulation Assistant, BiblioTemps - Boston University (Boston)

2 Positions:

·       Monday, Tuesday, Friday, Saturday 7:45 AM-3:45 PM and Sunday 9:45AM-5:45PM

·       Monday-Thursday 3:15 PM-11:15 PM and Sunday 9:45AM-5:45PM

Duties: 

Delivers responsive service to Boston University Libraries’ users at its main library branch and through virtual service interactions. 

Actively listens to questions and requests from the user community, interprets policies and procedures, and provides referrals to the Libraries' services and resources to address users' needs. 

Assists patrons to access materials, demonstrates how to find scholarly resources, and refers patrons to the appropriate library staff for consultations and in-depth research support. 

Engages in activities such as book searching and shelving, collecting statistics, handling financial transactions, sorting and delivering library materials, and identifying opportunities for service improvements. 

Participates in the receiving, sorting, delivery, check-in, and return of materials between library branches. 

Assists in the supervision and training of student employees.

Qualifications

Bachelor's degree

Minimum 1 year of direct/related experience in libraries or comparable user services environment

Experience with using library catalogs and ability to use basic business software (e.g. Microsoft Office)

Strong interpersonal and communication skills

Strong customer service orientation

Ability to work and contribute both independently and as a member of a service team, to work collaboratively and to interact effectively with a diverse group of people

Full/Part Time

Temporary

Education

BA/BS

Salary

$18.50  / hour

Closing Date

How to Apply

Apply via our job board - http://www.bibliotemps.com/jobs

Posted

2021-11-18 |  Quick link to this job