Job Details

To page through the job listings requires cookies. You do not appear to have cookies enabled for this website.

Head of Access Services, Boston College, Boston College (Boston)

The Boston College Libraries seek an innovative and collaborative Head of Access Services in the Thomas P. O’Neill Library and Bapst Library.  Reporting to the Associate University Librarian for Public Services, the Head of Access Services provides leadership, coordination, resource management, strategic planning and staff supervision for Access Services in the O’Neill Library and Bapst Library. The Head cultivates a forward-looking, collaborative environment and sets high user-centered service standards. Working with other public service managers and department heads, the Head coordinates access services across all Boston College libraries. The Head is expected to collect and analyze use statistics, prepare reports, and make recommendations for access services and public spaces.  The Head must be able to anticipate needs and take risks in the development of a strong service model.

Essential responsibilities include:

*Directing the work of staff for interlibrary loan, circulation, course reserves/media, and stacks maintenance

*Participating in library-wide policy-making and in the development and evaluation of services

*Leading discussions about new or changing services

*Providing leadership and coordinating access services and policies across all university libraries

*Developing systems and training programs related to circulation, course reserves/media and public service interfaces

*Shaping the strategic direction for the off-campus shelving, circulation and collaborative lending and borrowing for the O’Neill collections

*Representing Boston College in consortia activities

*Intervening when necessary to maintain a supportive approach when resolving user disputes and interpreting policies

*Promoting the security of collections and the safety of staff and users 


Minimum 8 years of managerial experience, preferably in an academic library. Master’s degree in Library Science preferred.

Boston College Libraries operate in accordance with our Equity, Diversity, and Inclusion values statement (, which is central to our mission. We acknowledge historical, structural, and systemic injustices and are actively working to build a culture that recognizes, values, and empowers all people and provides space for discourse and growth. We expect applicants for this position to demonstrate a commitment to sustaining a respectful, accountable, and intentionally inclusive culture. 

Full/Part Time

Full Time



Salary Range

$77,750.00 - $97,200.00  / year

Salary Notes

Salary to be determined based on experience

Closing Date

How to Apply

To apply please visit and submit BOTH a cover letter and resume


2022-01-05 |  Quick link to this job