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Adult Services Library Assistant (2), Cambridge Public Library (Cambridge)

POSTING DATE:  5/31/22 

CLOSING DATE: Cover letter and resume requested by 6/14/22  

*Recruitment of external applicants is underway concurrent with this posting* 



JOB TITLE                                          Library Assistant, Adult Services (2 Positions)

DEPARTMENT:                                Cambridge Public Library/ Main

JOB CODE/POSITION #:                 L414-739, L414-747

CIVIL SERVICE:                                                 Non-Civil Service

HOURS OF WORK:                          30 hours/week. Hours are assigned and may be changed to meet the needs of the Department and the Library. Flexibility is required. Initial schedule as follows:

L414-739: Monday 2:30-9, Tuesday 10-4:30, Wednesday 10-4:30, Thursday 10-4:30, Friday 10:30-5, Saturday 10:30-5 (1 Saturday every 3 weeks, Friday off when working Saturday) 

L414-747: Monday 11:30-6, Tuesday 11:30-6, Wednesday 2:30-9, Thursday 11:30-6, Friday 10:30-5, Saturday 10:30-5 (1 Saturday every 3 weeks, Friday off when working Saturday)

UNION AFFILIATION:                      CPLSA, Local 4928

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Under minimal supervision, provides outstanding customer service to diverse patrons of all ages and performs circulation, technical, programming, reader's advisory and clerical duties in all areas of unit.

·         Deliver exceptional and engaging service to the public.

·         Maintain the orderly function of the public computer and printer area (Tech Bar) and work in other public service areas as assigned. 

·         Perform circulation and patron account management duties.

·         Assist patrons in locating books and information and in using a wide range of technologies (e.g., computers, laptops, e-readers, tablets, scanners, emerging STEAM technologies, Wi-Fi hotspots), including basic troubleshooting and maintenance.

·         Maintain orderliness and neatness in the library. Process deliveries; merchandizes and shelve materials.

·         Monitor public areas of library.

·         Communicate and apply library policies and procedures; address and resolve patron issues.

·         Promote library services and may participate in outreach and programming activities, including setting up and operating audiovisual and STEAM equipment.

·         Perform data entry, record editing, and other clerical tasks as assigned. 

·         Participate in trainings and workgroups for planning and implementing programs, projects and initiatives.

·         May assist with special projects and coordinate daily task of unit.

·         Other duties as required for the good of the Library.

Qualifications

MINIMUM REQUIREMENTS: 

High school diploma or high school equivalency is required; bachelor’s degree from a recognized college or university is desirable. Experience working in public libraries or other community settings is desirable. Fluency in a language in addition to English is desirable. In exceptional instances, specialized education, training and/or experience may be substituted for part or all of the required elements.



KNOWLEDGE, SKILLS & ABILITIES:

·         Knowledge and understanding of the Library’s mission, vision, values and strategic priorities.

·         Commitment to doing all work through a lens of diversity, equity, inclusion and anti-racism.

·         Strong customer service skills and commitment to public service.

·         Ability to work with a diverse population in an urban setting.

·         Effective communication, interpersonal skills, and a positive attitude. 

·         Sound judgment and problem-solving skills, including the ability to handle unexpected situations. 

·         Strong teamwork skills, including flexibility to fill in during scheduling emergencies and vacation periods. 

·         Knowledge of urban public library concepts and techniques, literature and media, digital resources, and current technology. 

·         Ability to operate library computers, equipment, software and systems. 

·         Knowledge of developmental principles, materials and current issues related to serving target audiences.

PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ability to operate standard office equipment; transport carts of materials which can weigh more than 100 pounds across a level floor or on a ramp; carry baskets of materials weighing up to 30 pounds; pay attention to details and concentrate on tasks despite frequent interruptions and moderate noise levels; communicate effectively and exchange accurate information with coworkers and members of the public read and organize written material; place library materials on shelves or carts which can be located at floor level or overhead. 

WORK ENVIRONMENT:                 Works in assigned area, including office areas, training rooms, library locations, as needed. Normal office exposure to noise, stress and interruptions.  

RATE as of 7/1/22:                           $25.89 per hour to $27.80 per hour in five steps

APPLICATION PROCEDURE:

Internal applicants submit a job bidding form and 2 copies of both your resume and cover letter; external applicants submit both your resume and cover letter via email to: employment@cambridgema.gov or to the Personnel Dept, Room 309, City Hall, 795 Massachusetts Avenue, Cambridge MA  02139. Fax 617-349-4312.

THE CITY OF CAMBRIDGE IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. WOMEN, MINORITIES, VETERANS, MEMBERS OF THE LGBTQ+ COMMUNITY, AND PERSONS WITH DISABILITIES ARE ENCOURAGED TO APPLY. THE CITY IS COMMITTED TO ADVANCING A WORKFORCE CULTURE OF ANTIRACISM, DIVERSITY, EQUITY, AND INCLUSION.

CITY OF CAMBRIDGE RESIDENTS ESPECIALLY ARE ENCOURAGED TO APPLY.

Full/Part Time

Part Time

Education

NA

Salary Range

$25.89 - $27.80  / hour

Salary Notes

In Five Steps

Closing Date

How to Apply

APPLICATION PROCEDURE:

Internal applicants submit a job bidding form and 2 copies of both your resume and cover letter; external applicants submit both your resume and cover letter via email to: employment@cambridgema.gov or to the Personnel Dept, Room 309, City Hall, 795 Massachusetts Avenue, Cambridge MA  02139. Fax 617-349-4312.

THE CITY OF CAMBRIDGE IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. WOMEN, MINORITIES, VETERANS, MEMBERS OF THE LGBTQ+ COMMUNITY, AND PERSONS WITH DISABILITIES ARE ENCOURAGED TO APPLY. THE CITY IS COMMITTED TO ADVANCING A WORKFORCE CULTURE OF ANTIRACISM, DIVERSITY, EQUITY, AND INCLUSION.

CITY OF CAMBRIDGE RESIDENTS ESPECIALLY ARE ENCOURAGED TO APPLY.

Posted

2022-06-01 |  Quick link to this job