Job Details

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Head of Adult Services, Manchester-by-the-Sea Public Library (Manchester-by-the-Sea)

Position Purpose: Performs supervisory, administrative and professional work in planning, organizing, coordinating and managing the Library Adult Services; performs all other related work as required.

Essential Functions:(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

Provides reference and information services; locates materials, answers questions, requests and processes materials through Inter-Library-Loan; refers patrons to outside resources and collections when appropriate, and interprets and enforces Library policies. Offer a high level of instruction and assistance to patrons in using a wide range of technologies (e.g. laptops, e-readers, tablets, scanners, emerging STEAM technologies), including troubleshooting and maintenance. Responsible for providing technology assistance to patrons with the Internet, online resources and provides internal technology support (network and application) and acts as the contact point with consortia on technical issues. Collaborates with the Director to develop the collection in response to the community’s needs, including weeding, and evaluating donated materials. Initiates and coordinates in-house and community outreach programs such as movie nights, seniors events, community reads and other informational programs.  Prepares grant applications for adult programs and services. Facilitates operation of audiovisual and STEAM equipment in the presentation of library programs. Advises the Director on internal issues; provides program development, planning and implementation in close collaboration with other Library Services Heads; recommends changes in policies and provides back-up and support for other Library Heads. Contribute to and participate in the library’s online presence. Generates monthly reports on library operations and attends and reports on in-house, consortium and regional meetings. Performs similar or related work as required, directed or as situation dictates.

Recommended Education, Training and Experience: Master’s degree in library science from an ALA-accredited school; three to five years of professional library experience; or any equivalent combination of education and experience. Knowledge, Ability and Skill Thorough knowledge of the principles and practices of professional library work; and thorough knowledge of the management and organization of library operations including collection development and administration. Working knowledge of computerization and appropriate library applications. Working knowledge of state procurement laws and laws pertaining to governance of public libraries. Ability to work with library patrons and staff in a friendly, efficient manner. Ability to listen and communicate effectively. Ability to plan, implement and evaluate effective library services; ability to coordinate and prioritize tasks to meet deadlines. Ability to learn and use computerized library catalog system and related equipment. Ability to operate standard office equipment. Excellent planning and organizational skills. Excellent written and verbal communication skills. Proficient computer skills and excellent skills using the integrated library system.  Excellent interpersonal, problem-solving, customer service and public relations skills.          

Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Moves books and other library materials, regularly required to walk, stand; handles, feels or operates objects, tools, or controls, and picks-up paper, books, and other common objects; stoops, kneels, crouches, replaces books on shelves, and reaches to high-level shelves. Operates a keyboard at an efficient speed, lifts and/or moves objects weighing up to 30 pounds such as books, equipment, supplies, etc. Vision and hearing at or correctable to normal ranges, communicates verbally and in writing.  

Supervision Scope:Performs general duties requiring a general knowledge of departmental operations and the exercise of basic judgment and initiative to perform duties and complete assigned tasks, provides guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations. Works under the general supervision of the Library Director, refers all questions and problems to supervisor. Supervises several part time Library Assistants, Cataloger, and volunteers. Job Environment: Work is performed under typical office and library environment with high public traffic volume; not subject to extremes in temperature, noise, odors; frequent interruptions to assist patrons.  Library operating hours require some evening and weekend work. Operates computer, printers, facsimile machine, copier, calculator, and other standard office and library equipment. Makes constant contact with the general public, and other regional network library staff, requiring a high level of courtesy and patience.  Contacts are in person, email, and by telephone and involve an information exchange dialogue. Has access to confidential patron borrowing records; most information is subject to public disclosure and must be appropriately presented for the audience and communicated factually. Errors could result in reduced levels of service, poor public relations, and minor monetary loss.

This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.


Education, Training and Experience:Master’s degree in library science from an ALA-accredited school; three to five years of professional library experience; or any equivalent combination of education and experience.

Full/Part Time

Full Time



Salary Range

$29.18 - $32.34  / hour

Salary Notes

29.18 to 32.34 per hour in three steps

Closing Date

How to Apply

To apply, send a cover letter and resume to


2022-06-06 |  Quick link to this job