Job Details

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Library Assistant II - Technical Services, Waltham Public Library (Waltham)

The Waltham Public Library is seeking a friendly, adaptive, enthusiastic, service-oriented individual to help serve a diverse, urban community within a busy library setting. We're looking for someone who is self-motivated, cares about accuracy, and can handle stressful situations with grace and good humor. Customer service experience is highly valued.

Duties may include:  Assisting in aspects of the Technical Services Department including parts of collection development, selection, acquisition, cataloging, processing, invoicing and quality control. Providing public service desk tasks including check-in, check-out and renewing materials on the telephone or in person.  Providing assistance in locating materials; advising and recommending materials to children and adults. Interpreting and enforcing library policy and other similar or related work as directed.

19 hours per week

Weekly schedule to include a morning and afternoon and a minimum of one evening/week, plus a minimum of one Saturday and one Sunday per month year-round.

$26.24 per hour, pro-rated paid time off

no health or retirement benefits

Qualifications

Associates Degree or 2 years of post-high school education, 6 months of computer experience, 1 year experience working with the public, or any equivalent combination. Strong interest in working with the general public, ability to perform under pressure, ability to work with library staff and a diverse general public in a tactful and courteous manner, good problem solving and computer skills. Superior customer service abilities.  The employee must occasionally lift and/or move up to 30 pounds. Must pass a pre-employment physical with drug and alcohol screening, a Criminal Offenders Record Information (CORI) and a background check. Full description available at Human Resources Department. Selected candidate will be required to submit three written and signed letters of reference within one week of accepting a conditional offer.  Letters may not be dated any older than two years.  Emails are acceptable providing they come directly from the author’s email.

Preferred qualifications: Fluency in Spanish, Chinese, Haitian Creole or Portuguese; familiarity with III Sierra software; MS Office and Google workspace.

Full/Part Time

Part Time

Education

NA

Salary

$26.24  / hour

Salary Notes

pro-rated time off included; no health or retirement benefits

Closing Date

August 19, 2022

How to Apply

Qualified candidates should submit, preferably in one complete pdf file:

·               Completed City of Waltham employment application. Please reference Req#2023-04.

         ( https://www.city.waltham.ma.us/human-resources-department )

·               Resume

·               Letter of interest to:



Mary Gullotti

Human Resources Department, 119 School Street, Waltham, MA 02451

jobs@city.waltham.ma.us/  781-314-3356



Equal Employment Opportunity / Affirmative Action Employer        Req#2023-04    Posted 7/20/2022

Posted

2022-07-20 |  Quick link to this job