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Library Assistant II - Technical Services, Waltham Public Library (Waltham)
The Waltham Public Library is seeking a friendly, adaptive, enthusiastic, service-oriented individual to help serve a diverse, urban community within a busy library setting. We're looking for someone who is self-motivated, cares about accuracy, and can handle stressful situations with grace and good humor. Customer service experience is highly valued.
Duties may include: Assisting in aspects of the Technical Services Department including parts of collection development, selection, acquisition, cataloging, processing, invoicing and quality control. Providing public service desk tasks including check-in, check-out and renewing materials on the telephone or in person. Providing assistance in locating materials; advising and recommending materials to children and adults. Interpreting and enforcing library policy and other similar or related work as directed.
19 hours per week
Weekly schedule to include a morning and afternoon and a minimum of one evening/week, plus a minimum of one Saturday and one Sunday per month year-round.
$26.24 per hour, pro-rated paid time off
no health or retirement benefits
Qualifications
Associates Degree or 2 years of post-high school education, 6 months of computer experience, 1 year experience working with the public, or any equivalent combination. Strong interest in working with the general public, ability to perform under pressure, ability to work with library staff and a diverse general public in a tactful and courteous manner, good problem solving and computer skills. Superior customer service abilities. The employee must occasionally lift and/or move up to 30 pounds. Must pass a pre-employment physical with drug and alcohol screening, a Criminal Offenders Record Information (CORI) and a background check. Full description available at Human Resources Department. Selected candidate will be required to submit three written and signed letters of reference within one week of accepting a conditional offer. Letters may not be dated any older than two years. Emails are acceptable providing they come directly from the author’s email.
Preferred qualifications: Fluency in Spanish, Chinese, Haitian Creole or Portuguese; familiarity with III Sierra software; MS Office and Google workspace.
Full/Part Time
Part Time
Education
NA
Salary
$26.24 / hourSalary Notes
pro-rated time off included; no health or retirement benefits
Closing Date
August 19, 2022
How to Apply
Qualified candidates should submit, preferably in one complete pdf file:
· Completed City of Waltham employment application. Please reference Req#2023-04.
( https://www.city.waltham.ma.us/human-resources-department )
· Resume
· Letter of interest to:
Mary Gullotti
Human Resources Department, 119 School Street, Waltham, MA 02451
jobs@city.waltham.ma.us/ 781-314-3356
Equal Employment Opportunity / Affirmative Action Employer Req#2023-04 Posted 7/20/2022
Posted
2022-07-20 | Quick link to this job