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Senior Substitute (intermittent), Cambridge Public Library (Cambridge)

Cambridge residents are especially encouraged to apply. 

Department:  Libraries 
Job Title:  Senior Substitute (Intermittent) – 2 Positions 
Job Code:  X426 
Civil Service Position: Non Civil Service position 
Union Affiliation: None 
Hours Per Week: Average 10 hours per week (see additional hours per week information below) 




ESSENTIAL DUTIES AND RESPONSIBILITIES: 
Performs public service desk coverage at the Main Library and all branches, as needed. Provides outstanding customer service. Specific duties include but are not limited to the following:        
Provides substitute coverage for all departments and branches of the Library, as needed 
Performs functions related to circulation: check-outs, check-ins, reserves, renewals, fine assessment and collection, and similar related tasks 
Provides outstanding and engaging customer service to the public 
Assists borrowers in locating books and materials and, when necessary, refers them to other staff members 
Shelves materials and reads shelves as needed 
Processes deliveries - moving and unloading bins and checking-in items 
Any other duties required for the good of the library 
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

Qualifications

MINIMUM REQUIREMENTS: 
High school diploma or high school equivalency required.  A Bachelor's degree or coursework beyond the high school level is desirable.  Library experience is strongly preferred 
Strong customer service skills 
Ability and willingness to be a strong team player and treat colleagues with courtesy and respect 
Ability to exhibit a positive attitude in all situations 
Ability to handle the unexpected and stay calm and professional under pressure 
Working knowledge of basic public library concepts and resources 
Ability to follow oral and written instructions accurately and thoroughly 
Tact.   Patience.   Maturity. 
The City of Cambridge's workforce, like the community it serves, is diverse.   Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies. 




HOURS OF WORK:   10 hours per week (may be required to work additional hours during busy times) between the hours of 8:30am - 9:00pm Monday - Saturday. Shifts and total hours will vary week to week based on need and availability. Candidates must be very flexible. Afternoon and evening availability (between 12:00 - 9:00pm especially needed at this time as well as availability around holidays.  




PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ability to operate standard office equipment; transport carts of materials which can weigh more than 100 pounds across a level floor or on a ramp; carry baskets of materials weighing up to 30 pounds; pay attention to details and concentrate on tasks despite frequent interruptions and moderate noise levels; communicate effectively and exchange accurate information with coworkers and members of the public read and organize written material; place library materials on shelves or carts which can be located at floor level or overhead. 

WORK ENVIRONMENT:  Works in assigned area, including office areas, training rooms, library locations, as needed. Normal office exposure to noise, stress and interruptions. 

Full/Part Time

Part Time

Education

NA

Salary

$20.00  / hour

Closing Date

How to Apply

APPLICATION PROCEDURE: 
Internal applicants submit a job bidding form and 2 copies of both your resume and letter of interest; external applicants submit both your resume and letter of interest via email to: employment@cambridgema.gov or to the Personnel Dept, Room 309, City Hall, 795 Massachusetts Avenue, Cambridge MA  02139. Fax 617-349-4312. Review of resumes is ongoing. Position will remain open until filled. 
THE CITY OF CAMBRIDGE IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. WOMEN, MINORITIES, VETERANS, MEMBERS OF THE LGBTQ+ COMMUNITY, AND PERSONS WITH DISABILITIES ARE ENCOURAGED TO APPLY. THE CITY IS COMMITTED TO ADVANCING A WORKFORCE CULTURE OF ANTIRACISM, DIVERSITY, EQUITY, AND INCLUSION. 
CITY OF CAMBRIDGE RESIDENTS ESPECIALLY ARE ENCOURAGED TO APPLY. 

Posted

2022-07-29 |  Quick link to this job