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Library Associate, STEAM (Two Positions), Cambridge Public Library (Cambridge)

NOTICE OF POSTING 
POSTING DATE:  08/04/22 
CLOSING DATE: 08/26/22 
Recruitment of external applicants is underway concurrent with this posting. Resumes and cover letters can be submitted via email to employment@cambridgema.gov   
Cambridge residents are especially encouraged to apply. 
 
JOB TITLE                             Library Associate, STEAM (Two Positions)  
DEPARTMENT:                  Cambridge Public Library/Main Branch 
JOB CODE/POSITION #:     L431-737 and L431-738 
CIVIL SERVICE:                   Non-Civil Service 
HOURS OF WORK:              
L431-737 
Tue 12:30 pm- 9:00 pm 
Wed 12:30 pm- 9:00 pm 
Thu 12:30 pm- 9:00 pm 
Sat 8:30 am- 5:00 pm 
 
L431-738 
Wed 8:30 am- 5:00 pm 
Thu 8:30 am- 5:00 pm 
Fri 8:30 am- 5:00 pm 
Sat 8:30 am- 5:00 pm 
 
UNION AFFILIATION:  CPLSA 
General Responsibilities: 
 
Responsible for overseeing The Hive during scheduled shifts 
Maintains the orderly function of The Hive, including communicating with the Manager of the Hive, Manager of Library STEAM Programs, Manager of Innovation & Technology and other IT staff, enforcing the policies of the space and the library, and troubleshooting technical issues 
Introduces patrons to the space; leads safety orientation and trainings on individual equipment; Responds to inquiries about use of the space and technologies in it 
Provides technical support and strategies to implement project design/fabricate prototypes to a wide variety of users inside The Hive and in other locations as required 
Provides training, orientations, logistical, and technical support to staff and patrons  
Provides instructions and assistance with use of the various technologies in the space including but not limited to 3D printers, laser cutters, vinyl cutters, routers, sewing machines, Augmented and Virtual Reality equipment, and recording equipment  
In partnership with the Hive Manager and Manager of Library STEAM Programs, develops, prepares, and presents programs and learning opportunities  
Assists patrons in booking equipment and/or studios. Checks patrons in for studio or equipment bookings and sets up/tears down between bookings 
Performs routine maintenance on Hive equipment  
Inventories and tracks equipment and identifies and reports any equipment needing repair or replacement 
Works across Library and City locations, as well as at various community spaces and events as needed 
Attends meetings and professional development opportunities to stay abreast of technological changes and updates. 
Assists with implementing and maintaining patron badging system 
Create and maintain documentation in the department knowledge base. 
Provide excellent customer service both internally and externally and perform job responsibilities in a professional manner. 
Perform other related duties and responsibilities as assigned for the good of the department and library. 

Qualifications

Experience and/or Training: 
 
Required: 
A bachelor's degree or coursework beyond high school, especially in an area of STEAM or maker technologies. 
Commitment to doing all work through a lens of diversity, equity, inclusion, and anti-racism. 
 
Preferred: 
Prior employment relevant to STEAM or education which indicates an ability to successfully perform the duties of the job. 
Previous use of a variety of makerspace equipment and technologies, including 3D printing, laser cutting, vinyl cutting, sewing, audio and video recording, and the use of basic hand tools in a lab or educational setting is highly desirable. 
Experience providing instruction in one-on-one and group learning environments 
 
In exceptional instances, specialized education, training and/or experience may be substituted for part of or all of the required elements. 
 
Required Knowledge, Skills and Abilities: 
 
Knowledge of STEAM related equipment, software, and best practices. 
Ability to utilize a variety of makerspace equipment and technologies, including but not limited to 3D technologies, virtual and augmented reality technologies, laser cutters, soldering equipment, sewing machines, digitization equipment and audio/video recording equipment. 
Comfort with computers and technology, including knowledge of and willingness to learn emerging technologies. 
Ability to communicate effectively, patiently and courteously with supervisors, library staff, and the public, including communicating technical information to audiences of differing levels of experience. 
Ability to provide exceptional customer services in a fast-paced environment involving varied technologies and ability to assist patrons at different skill levels. 
Ability to effectively troubleshoot and problem solve a variety of hardware and software problems, including software and hardware that may be initially unfamiliar. 
Strong commitment to inclusive, responsive and innovative service and a desire to master new technologies. 
Excellent problem-solving skills; ability to quickly grasp new ideas and concepts. 
Punctuality and dependability. 
Time management skills, including the ability to set and adjust priorities in order to meet assignment deadlines. 
Must be able to pay close attention to details and concentrate on work. 
Ability to handle multiple activities or interruptions at once and to stay calm during stressful situations. 
Ability to follow oral and written instructions accurately and thoroughly. 
Adaptability and dependability to collaborate well within a team environment. 
Flexibility to work during special events or outreach opportunities. 
Friendliness, tact, patience, maturity, and strong interpersonal skills. 
 
 
Physical and Mental Requirements: 
 
Physically able to operate a variety of machinery and equipment including office equipment, AV equipment, mobile devices, and makerspace technologies 
Sufficient personal mobility and physical reflexes to manipulate equipment which may be heavy and/or intricate 
Ability to access files and operate a variety of prototyping machines including laser cutting systems, 3D printers, CNC routers, vinyl cutters, plastics forming systems and other power equipment. This may require lifting and positioning raw materials and/or products, loading materials into machines, fabricating working models of product ideas 
Ability to pay attention to details and concentrate on tasks despite frequent interruptions and moderate noise levels. 
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 
 
Work Environment: 
 
Primarily works in Hive Makerspace; Works in other assigned areas, including offices, training rooms, library locations, and community spaces as necessary. 
May be required to wear Personal Protective Equipment such as gloves, goggles, or masks 
Conditions in the Hive Makerspace are typical of a workshop and may include moving mechanical parts, high noise levels, occasional odors, dust, heat, vibration and the presence of chemicals. 

Full/Part Time

Full Time

Education

NA

Salary Range

$29.20 - $32.24  / hour

Salary Notes

In Five Steps

Closing Date

How to Apply

Application Procedure:  
Internal applicants submit a job bidding form and 2 copies of both your resume and cover letter. 
External applicants submit both your resume and cover letter via email to: employment@cambridgema.gov or to the Personnel Dept, Room 309, City Hall, 795 Massachusetts Avenue, Cambridge MA  02139. Fax 617-349-4312. 
THE CITY OF CAMBRIDGE IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. WOMEN, MINORITIES, VETERANS, MEMBERS OF THE LGBTQ+ COMMUNITY, AND PERSONS WITH DISABILITIES ARE ENCOURAGED TO APPLY. THE CITY IS COMMITTED TO ADVANCING A WORKFORCE CULTURE OF ANTIRACISM, DIVERSITY, EQUITY, AND INCLUSION. 
CITY OF CAMBRIDGE RESIDENTS ESPECIALLY ARE ENCOURAGED TO APPLY. 

Posted

2022-08-09 |  Quick link to this job