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Library Assoicate, Agawam Public Library (Agawam)

Due to two recent retirements, the Agawam Library is seeking applicants for two openings in the Information and Adult Services Department.

If you are committed to excellent customer service and like to work in a fast paced, positive, and inclusive work environment, please consider applying for our full time Library Associate positions in our newly renovated building.


This is responsible, professional, library work involving some supervisory responsibility.

Work involves responsibility for supervising and participating in the services and activities of a library program of broad scope, activity, and staff.  Under general supervision of the Library Director or designated Department Head, oversees the operations of one or more specialty library services, and performs a range of complex and specialized library tasks requiring a high level of professional expertise and customer service skills.

Provides direct service to the public in areas such as information, adult and young adult services, reference and electronic services, community engagement, and program development. Ensures strict confidentiality of library records.

Work is performed with relative independence in accordance with established standards and procedures under the direction of an administrative superior who reviews work through reports, departmental meetings, conferences, and occasional inspections. Supervision may be exercised over clerical employees. This position is full-time (35 hours per week) and includes morning, afternoon, evening, and Saturday work hours.


(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

•           Provides superior customer service and patron focused solutions to library services.

•           Supervises operations, services, activities, volunteers and personnel of the library system.

•           Electronically selects, orders, and catalogs library materials from approved vendors.

•           Reviews books; reads reviews in media, writes reviews for others and publications.

•           Assists patrons in locating references, books for reading and materials for homework.

•           Oversees the booking and use of library meeting rooms, art displays, and maintains calendar.

•           Presents programs for the public to increase interest in library offerings: reviews, book groups, bulletin boards, displays, social media, etc. Prepares and presents publicity materials in a variety of formats for consumption on a wide range of platforms.

•           Develops content for library social media and print, including trainings, webinars and promotional materials.

•           Oversees daily Resource Sharing operations.

•           Creates Library Newsletter under the editorship of supervising Department head.

•           Attends professional meetings and conferences.

•           Performs related work as required.



•           Considerable knowledge of the principles, methods, and techniques of modem library science.

•           Superior customer service skills and a patron focused work attitude.

•           Considerable knowledge of reader interest levels, and of books and authors in general.

•           Knowledge of automated library systems, computers, streaming services, databases and related electronic services and the Internet.

•          Ability to assign, supervise, and review the work of clerical library employees.

•          Ability to evaluate books and related materials for library purchase.

•           Ability to establish and maintain effective working relationships with administrative personnel, colleagues, subordinates, civic organizations, and the general public.

•           Ability to interpret library services and activities to patrons, interested organizations, and the general public.

•           Ability to express oneself clearly and concisely, orally and in writing, including electronic media.


•           Graduation from a four-year college or university, with some work in library science.

•           Considerable experience as a pre-professional librarian.

•           Desktop publishing, video animation experience, and video editing, strongly preferred

(This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.)

11/14/2001 Revised 9/2/2020 Revised 5/10/22

Full/Part Time

Full Time



Salary Range

$42,898.44 - $51,041.64  / year

Closing Date

Until filled

How to Apply

The Town of Agawam is accepting applications for two (2) Information and Adult Services Library Associates. Salary range for these positions are $42,898.44 - $51,041.64. Applications will be accepted until the positions are filled. Applications and/or resumes can be mailed to the Personnel Office, 36 Main St., Agawam or can be submitted via our website


2022-09-07 |  Quick link to this job