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Literacy Coordinator, Waltham Public Library (Waltham)

The Waltham Public Library wants to be the best public library in the world and that’s what sets us apart when we’re adding to our team. Waltham is a diverse city with a mixed socio-economic group of about 65,000 residents. We have a growing population of families with young children, 12% of our population are teens and 40% of our residents speak a language other than English at home.  We’re seeking a friendly, adaptive, enthusiastic, service-oriented individual to help serve an urban community within a busy library setting. We're looking for someone who is self-motivated, cares about accuracy, and can handle stressful situations with grace and good humor. Customer service experience is highly valued.

Duties include:  Providing workshops and individual instruction to English Language Learners, including Adult Basic Education, the Internet, a variety of reference materials and products, computers and databases.  Initiating, developing and participating in cooperative efforts with community groups, organizations and other City departments including local schools, etc.  Providing assistance in locating information via all print and electronic sources. Responding to customer questions and concerns. Interpreting and enforces library policies and regulations. Referring customers to other departments or institutions as appropriate.

35 hours per week including staffing a public service desk a minimum of one evening per week, minimum of one Saturday and one Sunday per month year-round. 


Master’s Degree in Library Science, ESL, Education or related field; five years of professional experience; desire to develop, implement and supervise literacy services and associated programs; thorough knowledge of the principles and practices of professional literacy service; superior computer skills; excellent communication, customer service and organizational abilities; ability to work with library staff and a diverse general public in a tactful and courteous manner. The employee must occasionally lift and/or move up to 30 pounds. Must pass a pre-employment physical with drug and alcohol screening, a Criminal Offenders Record Information (CORI) and a background check. Selected candidate will be required to submit three written and signed letters of reference within one week of accepting a conditional offer.  Letters may not be dated any older than two years.  Emails are acceptable providing they come directly from the author’s email. Full description available at Human Resources Department.

Preferred: Fluency in Spanish and/or Haitian Creole; experience in marketing; outreach and/or social media, familiarity with III Sierra software, Microsoft Office and Google workspace.

Full/Part Time

Full Time




$71,613.00  / year

Salary Notes

Excellent benefits.

Closing Date

October 13, 2022

How to Apply

Qualified candidates should submit, preferably in one complete pdf file:

·                     Completed City of Waltham employment application. Please reference Req#2023-28.

                        ( )

·                     Resume

·                     Letter of interest to:

Mary Gullotti

Human Resources Department, 119 School Street, Waltham, MA 02451  /  781-314-3356

Equal Employment Opportunity / Affirmative Action Employer              


Posted 9/13/2022


2022-09-13 |  Quick link to this job