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Program Coordinator, Literacy Unlimited, Framingham Public Library (Framingham)

POSITION: Program Coordinator, Literacy Unlimited
SALARY RANGE: M-5 $55,246.00 - $60,995.00 hourly
HOURS: 37.5 hours/week, some evenings and weekends may be required

 Position Purpose:
Responsible for the administration and development of the literacy programs of Literacy Unlimited
and for implementation of the policies and objectives of the Advisory Board. Frequent contact
with volunteers, students and the public require the exercise of tact and diplomacy.
(Literacy Unlimited is an affiliate of Literacy Volunteers of Massachusetts (LVM), the
leading provider of free, individualized and confidential tutoring to adults in basic
reading and writing, and ESOL in Massachusetts with a statewide network of 12
affiliate programs serving approximately 1,000 adults each year.)
Essential Functions:
(The essential functions or duties listed below are intended only as illustrations of the various
types of work that may be performed. The omission of specific statements of duties does not
exclude them from the position if the work is similar, related or a logical assignment to the
▪ Identifies and implements revisions to existing activities or new initiatives (e.g., social
activities, community learning projects, social media, technology access for learners, etc.) to
address the continually changing needs of the community’s ESOL and Basic Literacy learners
in cooperation with LVM, the Library, and its Boards.
▪ Prepares and manages the program’s budget. Maintains required program funding level
including grant writing and grant management and identifies and obtains new funding
▪ Works with the Library to directs public relations efforts and serves as primary spokesperson
for Literacy Unlimited.
▪ and welcome English learners to Literacy Unlimited and is the primary spokesperson for the
▪ Provides advice and guidance to tutors and conversation class leaders and develops activities
and actions to attract new volunteers and keep the volunteer community engaged and their
skills relevant.
▪ Oversees the management of program records (digital and non-digital) and prepares written
reports as required. Manages the acquisition and utilization of tutor resource materials.
▪ Coordinates all activities of Literacy Unlimited and directs the staff in their work. Hires, trains,
supervises, and evaluates staff including the office manager, assistant office manager, tutor
trainers, and volunteers.
▪ Serves as liaison between the program, Framingham Public Library, Literacy Unlimited of
Framingham Foundation Inc., the Literacy Unlimited Advisory Board, Literacy Volunteers of
Massachusetts and community organizations and agencies.
▪ Assesses and evaluates community needs and resources and develops new programs within
the scope of the program's mission as needed.


Recommended Minimum Qualifications:
Education, Training and Experience:
▪ Bachelor's Degree. Two years relevant experience with adult education, adult literacy, ESOL,
or other non-profit groups or any equivalent combination of education and experience.
▪ An advanced degree or certificate in Reading, ESOL, or Adult Basic Education or related
discipline may substitute for a year of experience.
▪ Ability to use word processing, email, spreadsheet, and database required.
▪ Successful candidate will be or will become certified as an LVM ESOL tutor, an ESOL tutor
trainer, and as a Best Plus assessment administrator when training becomes available.
Knowledge, Ability and Skill:
Knowledge of:
• Principles of Adult Education, ESOL, or related discipline.
• Microsoft Office Suite and Google Suite.
• Social Media platforms and marketing software such as Constant Contact.
Ability to:
• Exhibit humor, tact, flexibility, and initiative.
• Enthusiastically lead and motivate staff.
• Conduct outreach, marketing, and fundraising campaigns.
• Plan fundraising and other special events.
• Excellent verbal and written communication skills required.
• Skills in a foreign language are desirable, particularly in Spanish or Portuguese or any
equivalent combination of education and experience.
• Experience writing grants is desirable but not required.
• Serve on and/or chair committees and boards.
• Fundraising, marketing, and outreach.
Physical Requirements:
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
Employee must be capable of operating miscellaneous tools and office equipment relative to this
position which shall include, but may not be limited to: computers, copiers, fax machines, and
calculators. Time spent standing, walking, and sitting. Lifting, pushing/pulling, or carrying of
objects weighing up to 10 pounds with occasionally a maximum of 30 pounds. Climbing, stooping,
kneeling, crouching, crawling, twisting, bending, and squatting. Repetitive movements of the
Supervision Scope: Performs various duties of a routine to complex nature following
acceptable standards of quality and performance, requires independent judgment in
determining methods of completion and carrying out assignments.
Supervision Received: Library Director
Supervision Given: Up to 3 part time staff
Job Environment:
Work is performed primarily in an office environment with normal office noise and traffic.

Full/Part Time

Full Time



Salary Range

$55,246.00 - $60,995.00  / year

Closing Date

Open until filled

How to Apply

Please visit our website:
The City of Framingham is an Affirmative Action Equal Opportunity Employer.


2022-09-14 |  Quick link to this job