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Access Services Library Assistant (Circulation) 15hr/week, Medfield Memorial Public Library (Medfield)

The Medfield Memorial Public Library, located in the Metrowest suburbs of Boston, is seeking a Library Assistant to work in circulation services. Join our collaborative team!

This position performs all duties related to the Access Services department, including all traditional circulation duties and providing excellent customer service to all library users who enter the library or call on the phone. The ability to multitask while maintaining a friendly attitude is essential. The duties of this position include check-in/check-out of library items; recommending books, movies and other materials; assisting with locating items in the library and through the library system; shelving items on the main floor; placing holds and gathering books to fill holds. This position requires the ability to deal in an effective and courteous manner with members of the general public on a daily basis, and to enjoy working with and possess the skills to interact with children, teens and adults in a professional manner.

First and foremost, this is a customer service position; patience, friendliness, and team-working skills will be required. Applicants should be able to work well as a member of a team, and also have the flexibility to take on projects assigned by the Access Services Supervisor.

This is an approximately 15 hours per week, non-benefited position. Hours will include a weekend shift and at least one weekday shift per week. Additional hours may be available, applicants with flexibility to take on additional shifts as they arise will be prioritized.

Qualifications

Required: High school diploma or equivalent. Possess a working knowledge of common office application software, computer hardware, both library and current technology and use of the internet as well as the capacity to adapt to new technologies.

Highly Recommended: BA or equivalent. Familiarity with Sierra ILS and Encore discovery platform. Experience providing excellent customer service in a fast paced work environment. Experience in library programming, marketing, computer troubleshooting and support. Familiarity with emerging library technologies and trends.

Full/Part Time

Part Time

Education

NA

Salary

$19.62  / hour

Closing Date

How to Apply

Please submit cover letter and resume to apply; applicants will be reviewed and considered when they apply. Only applicants who submit a cover letter in addition to their resume will be considered.

Posted

2022-11-01 |  Quick link to this job