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Circulation Aide, Winchester Public Library (Winchester)

Under the general supervision of the Head of Circulation Services, perform a variety of Circulation Desk duties and provide information and assistance to library patrons in all matters related to Circulation functions in the adult and children’s areas.  

ESSENTIAL FUNCTIONS: 

·         Perform all tasks associated with the loaning of library materials: issue library cards, process library check-outs, renewals, returns, fine payment, processing payments for lost or damaged materials.  

·         Regularly scheduled on the Circulation Desk.

·         Process all materials arriving in delivery from network transfers; prepare outgoing materials for delivery.

·         Provide circulation related assistance and information to patrons; understand, explain and enforce routine library and network policies; maintain and respect patron confidentiality at all times; interact with patrons and staff both in-person, on the telephone, as well as electronically in a professional and courteous manner.  Handle complaints and refer when necessary to a Circulation Clerk or the Head of Circulation Services.

·         Perform routine troubleshooting of circulation computers and peripherals; remedy problems to the extent of ability and refer all other problems to appropriate staff members.

·         Sort and shelve library materials, assist with maintenance of orderly and neat environment, shift areas of the collection as directed.

SUPERVISORY RESPONSIBILITY:  At the request of the Head of Circulation Services, provide direction to Library Pages.

INDEPENDENT ACTION AND ACCOUNTABILITY:  Under the general supervision of the Head of Circulation Services, perform independently within a broad scope of library policies and procedures; errors could result in lost revenue from fine processing, loss of materials inaccurately checked-out, and loss of confidence by the general public and adverse public relations for the town.

Qualifications

EDUCATION AND EXPERIENCE

·         Minimum one year of college

·         1 year working in a public library

·         Must pass shelving exam

COMPETENCIES:  

·         Able to represent the library in a positive and professional manner and have the ability to combine accuracy, patience, tact, firmness and grace under pressure

·         Speaking for effective communication.  Includes use of telephone and e-mails.

PHYSICAL REQUIREMENTS:

·         Ability to operate a keyboard and view a computer monitor on a regular basis

·         Ability to reach for items on high and low shelves, as required

·         While performing the duties of this job, the employee is regularly required to talk and hear.

·         Sustained periods of standing.

·         Substantial lifting and carrying of library materials (up to 50 pounds), including bookcarts (170 pounds)

Full/Part Time

Part Time

Education

NA

Salary Range

$19.25 - $28.11  / hour

Salary Notes

15 hours / week, and every 3rd Sat; Sun's encouraged but not required

Closing Date

11/16/2022

How to Apply

Send a letter of interest and resume to Nicole Langley at nlangley@minlib.net

Posted

2022-11-02 |  Quick link to this job