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Library Assistant - Circulation, Gladys E. Kelly Public Library (Webster)

Statement of Duties:  Circulation Desk duties include greeting Library users and performing all Circulation Desk activities, answering phone calls, assisting patrons with Library resources and technology, and answering directional and other basic reference questions. This is a part-time, non-benefited position with a maximum of 19 hours per week; working days are to be determined.  

Essential Functions: 

-Uses Library automated circulation system to circulate materials to library users including checking materials in and out, processing reserves/holds, registering borrowers, and collecting fees.
-Serves all library users at a public services desk and answers basic reference questions, or refers patrons to staff who is able to assist them.
-Processes book deliveries, holds, and fulfills paging list requests as needed.
-Creates and maintains confidential patron records.
-Deals tactfully and courteously with public.
-Maintains confidentiality of library users’ records.
-Assists the public in the use of technology, with ability to perform basic troubleshooting.
-Assists with opening and closing procedures as needed.
-Performs other related duties as required.


Education and Experience:  

-Minimum High School Diploma or GED equivalency.
-Excellent internet and computer skills.
-Proficiency and comfort using a computer and office equipment. (scanners, printers, etc.)
-Previous Library experience preferred.
-Bilingual abilities a plus.
-Experience working with diverse, multicultural populations.
-Ability to perform multiple tasks and responsibilities within established timeframes.

Knowledge, Skills, and Abilities:  

-Must enjoy working with the public and thrive on creating healthy interpersonal connections. 

-Must have the ability to work well in a team environment with excellent communication skills.

-Ability to make minor decisions in accordance with library policies and procedures.

-Previous Library user experience and experience with our network catalog preferred. 

-Proven public service skills and ability and desire to work effectively with patrons of diverse backgrounds with a wide variety of needs and abilities.

Full/Part Time

Part Time




$17.60  / hour

Closing Date


How to Apply

Email a cover letter and resume to Sondra Murphy at


2022-11-17 |  Quick link to this job