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Administrative Support Specialist, Ayer Library (Ayer)

Are you organized and detail-oriented? Passionate about solving problems creatively? Eager to provide top-notch customer service to patrons? Following the appointment of a new Library Director in August 2022, the Ayer Library is in a period of transition as we explore how to deliver the best possible services to our community. If you are someone who demonstrates diligence, flexibility, and enthusiasm, we hope you will consider applying to join our team.

The Administrative Support Specialist (ADS) is a professional position responsible for assisting the Library Director with administrative functions and special projects, and offering support coverage to the Adult Services and Youth Services Departments.

The ADS executes the following duties and responsibilities in collaboration with the Library Director:

• Coordinates and plans the staff schedule for all employees. Arranges coverage for known and unexpected absences. Assures compliance with Personnel Policy.
• Prepares and submits Library payroll. Keeps records of overtime and benefit time.
• Manages accounts payable. Submits invoices for payment. Verifies accurate invoicing and charging to appropriate accounts. Creates purchase orders.
• Maintains accounting. Prepares regular reports of Library Material Expenditures for purposes of budget control and compliance with state standards.
• Prepares forms for state aid application and state certification requirements.
• Manages state aid grants and all other grants and donations. Compiles reports for grant compliance. Coordinates grant disbursements.
• Manages supplies (ordering and inventories) for all Library departments, assuring adequate office, technical processing, and computer supplies.
• Oversees the collection and accurate reporting of all fees, donations, and other monies collected by the Library. Coordinates turnover to Friends of the Ayer Library.
• Assists with acting as a liaison and providing administrative support to the Library Board of Trustees, Friends of the Library, and other groups.
• Updates website.
• Collaborates on Constant Contact newsletters.
• Assists with the development and execution of special projects and initiatives.
• Provides support coverage for circulation desks.
• Other duties and responsibilities as needed or assigned

32 hours per week including evenings and weekends


This position requires:

• The ability to work effectively with members of the public and library colleagues from a variety of backgrounds amid frequent interruptions in a changing workplace. 
• Excellent communication skills.
• Creative problem-solving and the ability to learn and apply good judgment.
• Good humor, patience, perseverance, and the desire to contribute to a thriving public service-oriented team.
• A desire to learn new skills, refresh old ones, and to “pitch in” where there’s a need.
• Comfort troubleshooting problems with library technology.

Minimum Education/Experience:

• An associate’s or bachelor’s degree.  
• 4-6 years of customer service experience.

Preferred Education/Experience: 

• An MLIS from an ALA-accredited graduate school  
• 3-5 years of customer service experience in a library setting.

Full/Part Time

Full Time



Salary Range

$23.75 - $30.29  / hour

Closing Date

Open until filled. Priority given to applications received by March 10, 2023

How to Apply

Email a cover letter and resume or CV to Luke Kirkland, Library Director,

Click here to view the full job description.


2023-02-21 |  Quick link to this job