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Youth Services Assistant, Haverhill Public Library (Haverhill)

Youth Services Assistants provide excellent customer service and programming, while also assisting in reader's advisory and collection development.


Assists all patrons in the use of library equipment and materials including patron-use computers. Helps plan, publicize and implement programs for children and their caregivers. Participates in collection development, reference services and reader’s advisory for young patrons. Assists in planning, scheduling and providing tours to local schools and other community organizations, both in and out of the Library.


Works under the supervision of the Youth Services Department Head and Administrative staff. May receive some general instruction and guidance from the Division Head.


Provides limited direction to the page staff and volunteers.


1. Provides library patrons with the service and attention they require in a pleasant and helpful manner. Refers patron to the staff person best able to help.

2. Checks library materials in and out. Checks condition of materials and routes to appropriate departments for further evaluation if necessary.

3. Processes reserve materials and notifies patron when materials are ready.

4. Introduces new patrons to the library services offered. 

5. Performs Reader’s Advisory service by helping patrons select items, familiarizing self with collection, and continually evaluating the needs of the collection. Participates in formulating special display areas.

6. Opens and closes the Youth Services area, including managing the cash register, collecting recently returned books from the Circ area, and ensuring that the area is neat and ready for the day.

7. Handles telephone calls appropriate to the department and routes other calls if necessary.

8. Participates in library outreach on a regular basis.

9. Plans, implements, and evaluates youth programming.

10. Performs other duties as required, including filling in at other service desks.



Bachelors Degree Required, MLS or Equivalent Graduate Degree is a plus. MLS in-progress will be given consideration.

Previous library experience 1-3 years, specific to Youth Services, knowledge of current educational theory and practice is highly desirable


1. Ability to meet people easily and get along well with others.

2. Ability to express oneself clearly, concisely and pleasantly in the English language both orally, in person and over the phone, and in writing. Knowledge of Spanish is a plus.

3. Ability to handle minute detail.

4. Accurate typing and word processing skills, proficient in Microsoft Office suite, database, and ILS.

5. Ability to learn new skills quickly.

6. Ability to handle situations with tact, courtesy, initiative, resourcefulness, good judgment and punctuality.

7. Ability to multitask and perform duties with little supervision


While performing the essential functions of this job, the employee is regularly required to bend and stoop; stand and walk on a frequent basis; lift and/or move objects weighing up to 50 pounds; must be able to effectively communicate with the public.

Full/Part Time

Full Time



Salary Range

$791.19 - $922.59  / week

Salary Notes

Steps on City/Union Pay Scale, Steps will Increase July 1, 2023 based on union contract

Closing Date

Open until Filled, Priority Given to Applications Received by March 31, 2023

How to Apply

Please send cover letter and resume to: Sarah Moser, director,


2023-03-13 |  Quick link to this job