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Technical Services Library Assistant II, Waltham Public Library (Waltham)

The Waltham Public Library wants to be the best public library in the world and that is what sets us apart when we are adding to our team. Waltham is a diverse city with a mixed socio-economic group of about 65,000 residents. We have a growing population of families with young children, 12% of our population are teens and 40% of our residents speak a language other than English at home. We are seeking a friendly, adaptive, enthusiastic, service-oriented individual to help serve an urban community within a busy library setting. We are looking for someone who is self-motivated, cares about accuracy, and can handle stressful situations with grace and good humor. Customer service experience is highly valued.

Duties may include:  Assisting in aspects of the Technical Services Department including parts of collection development, selection, acquisition, cataloging, processing, invoicing and quality control. Providing public service desk tasks including check-in, check-out and renewing materials on the telephone or in person.  Providing assistance in locating materials; advising and recommending materials to children and adults. Interpreting and enforcing library policy and other similar or related work as directed.

19 hours per week

Weekly schedule to include a morning and afternoon and a minimum of one evening/week, plus a minimum of one Saturday and one Sunday per month year-round.

$27.52 per hour, pro-rated paid time off

no health or retirement benefits


Associates Degree or 2 years of post-high school education, 6 months of computer experience, 1 year experience working with the public, or any equivalent combination. Strong interest in working with the general public, ability to perform under pressure, ability to work with library staff and a diverse general public in a tactful and courteous manner, good problem solving and computer skills. Superior customer service abilities.  The employee must occasionally lift and/or move up to 30 pounds. Must pass a pre-employment physical with drug and alcohol screening, a Criminal Offenders Record Information (CORI) and a background check. Full description available at Human Resources Department. Selected candidate will be required to submit three written and signed letters of reference within one week of accepting a conditional offer.  Letters may not be dated any older than two years.  Emails are acceptable providing they come directly from the author’s email.

Preferred qualifications: Fluency in Spanish, Chinese, Haitian Creole or Portuguese; familiarity with III Sierra software; MS Office and Google workspace.

Full/Part Time

Part Time




$27.52  / hour

Salary Notes

pro-rated paid time off; no health or retirement benefits

Closing Date

June 20, 2023

How to Apply

Qualified candidates should submit, preferably in one complete pdf file:

·               Completed City of Waltham employment application. Please reference Req#2023-98.

         ( )

·               Resume

·               Letter of interest to:

Mary Gullotti

Human Resources Department, 119 School Street, Waltham, MA 02451  781-314-3356

Equal Employment Opportunity / Affirmative Action Employer        

Req#2023-98    Posted 5/23/2023


2023-05-23 |  Quick link to this job