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Resource Sharing Program Manager, Boston Library Consortium (Boston)

Boston Library Consortium (BLC) is seeking a full-time Program Manager to lead our resource sharing program portfolio and strategize about the future of resource sharing for libraries and consortia.


This is a three-year term position, with the possibility of renewal.

You should apply if…

- You love creating the conditions that foster deeper modes of collaboration through resource sharing
- You are excited by the challenge of building deeply intentional processes in the many big and little decisions across a diverse group of member institutions
- You find joy in building spaces of trust, connection, and shared growth


This role’s overall responsibility will be to manage BLC’s resource sharing programs through a wide range of activities with both individual libraries and external partners.

The position reports to the Executive Director. In this role, you will…

- Coordinate information gathering and configuration activities for interlibrary loan in collaboration with service providers and the implementation teams across members’ libraries, including SSO setups, data exports from library systems, and necessary API access
- Serve as the internal product owner of BLC’s resource sharing programs to the members’ libraries and as the primary contact for communication with service providers about support requests, outages, etc.
- Provide training and workflow guidance to members' libraries implementing new resource sharing solutions
- Coordinate the determination and implementation of standards for resource sharing, such as service standards and scanning quality standards
- Identify any recommended hardware solutions to support resource sharing operations, and assist libraries in the acquisition and installation of appropriate tools and technologies
- Coordinate the activities and meetings of BLC’s Heads of Resource Sharing (HRS) Committee, CDL Steering Committee, Resource Sharing Community of Interest, and related groups in collaboration with co-chairs and BLC’s Membership Coordinator
- Liaise between BLC stakeholders and developer teams, coordinating input from BLC members' libraries into the development process for new systems, software testing by BLC libraries, and any other aspects of the development process to which BLC members' libraries can contribute
- Coordinate the creation and dissemination of legal guidance for members’ libraries to guide local decision-making on future resource sharing activities in collaboration with legal counsel and subject matter experts
- Engage with resource sharing vendors to advocate for interoperable solutions and to convey the needs of BLC members’ libraries
- Assist in the preparation of meeting agendas, documentation, reports and presentations for various internal and external meetings
- Engage with other library consortia to strengthen BLC’s resource sharing network and to share knowledge and best practices
- Engage with library collaborative groups such as the CDL Implementers Forum, NISO’s IS-CDL Working Group, Library Futures, Project ReShare, ELUNA, and others as appropriate
​​- Evaluate and assess the effectiveness of resource sharing activities, measuring outcomes and reporting on progress toward achieving strategic priorities and communicating the value of BLC’s resource sharing initiatives
- Perform other related duties and participate in special projects and events as assigned

Preferred Start Date

Summer 2023


- Working knowledge of multiple resource sharing solutions (e.g. ILLiad, Rapid, DocLine, Clio, WorldShare ILL, Tipasa, ReShare, IDS Project etc.)
- A track record of working collaboratively to develop optimal resource sharing workflows and associated documentation 
- Experience with configuration and management of library resource sharing systems, including integration across library systems
- Working knowledge of digitization processes for library materials, scanning workflows, and applicable practices (e.g. OCR, DRM, etc.)
- Familiarity with library interoperability standards related to resource sharing (e.g. ISO 18626, Z39.50, etc.)
- Empathetic communicator with high emotional intelligence
- Adaptability, with demonstrated experience successfully coordinating both long-term projects and immediate term, emerging day-to-day challenges
- Reputation as a highly trusted member of teams and community spaces you’ve previously been in
- Strong judgment to think critically about everything we are doing and ensure that BLC’s values are infused across all work
- Residence in the New England region and ability to travel frequently to the member institutions is required; relocation assistance is available for applicants outside the New England region


- Undergraduate degree, plus at least five years’ related work experience, preferably in libraries or higher education
- MLIS from an ALA-accredited institution preferred

BLC recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants presenting other qualifications or experience equivalent to those required will be considered and are encouraged to apply. 

Full/Part Time

Full Time



Salary Range

$65,000.00 - $75,000.00  / year

Closing Date

How to Apply

Applicants must apply via the form on our website. 



2023-05-26 |  Quick link to this job