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Substitute Reference Librarian, Ipswich Public Library (Ipswich)

The Ipswich Public Library is in search of one or two librarians or librarians-in-training, committed to providing excellent customer service to join our team as on-call Reference desk substitutes. This position works on the reference public service desk offering reader’s advisory, answering phones, assisting with technology questions and miscellaneous general inquiries, and requiring substantive knowledge of the library’s collections, services, systems, policies and procedures. 

This is an on-call position, hours are given as needed. Most shifts are scheduled 2-4 weeks in advance with occasional short notice needs.  Our typical shifts are: 9am-1pm (weekdays), 1pm-4pm (weekdays), 4pm-8pm (Mondays-Wednesdays) and 9am-4pm on Saturdays with 30-minute lunch break.  Our greatest coverage need is for evening shifts and occasional Saturdays.

We welcome library school students, new graduates, and experienced librarians for this position; it’s not necessary that you’ve worked in a public library before as long as you want to be a part of the important work that public libraries do. Customer service experience is required.

Qualifications

Eligible candidates will:   
• Have an MLS or be enrolled in an MLS program with coursework in reference services completed  
• Possess the ability to learn new hardware and software such as the WorkFlows ILS, Gimlet, and online databases with ease and minimal hands-on training  
• Demonstrate a strong familiarity with and interest in literature, particularly bestsellers and popular fiction and nonfiction  
• Have experience providing excellent customer service  

Full/Part Time

Part Time

Education

BA/BS

Salary

$24.52  / hour

Closing Date

9-5-2023

How to Apply

Applicants must supply a resume, letter of interest and fill out a Town of Ipswich Employment application.  Please apply online at the Town of Ipswich website.  https://www.ipswichma.gov/Jobs.aspx?UniqueId=108&From=All&CommunityJobs=False&JobID=Substitute-Reference-Librarian-82

Posted

2023-08-15 |  Quick link to this job