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Outreach Manager, Turner Free Library (Randolph)

The Outreach Manager provides professional library and managerial services in a diverse community to patrons of all ages. This position plans and leads adult programming and develops and sustains relationships with community organizations. The Turner Free Library is in the process of acquiring a brand new, state-of-the-art bookmobile/STREAM (science, reading, technology, engineering, arts, and math) lab, which the Outreach Manager will be able to utilize. The Outreach Manager will collaborate with other department heads in providing outreach services to specific age groups. 

The Outreach Manager works with a high degree of independence and will need to exercise considerable judgment, develop rapport with library patrons, and supervise and support library staff. 

This is a 35-hour in-person, work week, exempt, non-union position; some nights and weekends are required. 

About Randolph and the TFL:

Located in the heart of Randolph, the Turner Free Library is proud to serve one of the most diverse towns in the Commonwealth. Approximately 36% of Randolph’s 34,984 residents were born outside the US and more than 60 languages are spoken locally. This vibrant, active community is especially well known for its Night Before the Fourth Parade and Harvest Hoopla events. The TFL has served as Randolph’s public library since 1874 and remains a hub of community life for both education and recreation. The beautiful, light-filled building was completely renovated in 2016 and is visited by an average of 300 people each day! The Town of Randolph is dedicated to ensuring the Turner Free Library is well supported through staffing, funding, and community collaboration. Members of the TFL Team are entitled to an excellent municipal benefits package and this position offers flexibility in scheduling hours.

Essential Job Functions:

-Provides inclusive services to patrons from a large array of national, lingual, and cultural backgrounds
-Plans, publicizes, carries out and supervises innovative, diverse, and relevant programming for adults (including, but not limited to, computer classes, book clubs, and summer reading). The Outreach Manager will also work collaboratively with other department heads 
-Knowledge of principles, materials, and equity of access issues related to serving adults and older adults; demonstrated ability to apply this knowledge to program and service design and to establish positive relationships with adults
-Applies for and manages grants and reporting as needed to support innovative library programs and services 
-Coordinate engaging, intergenerational programs at the library, Randolph Intergenerational Center, schools, and outdoor locations
-Manages outreach vehicle and conducts off-site library card registration; provides library materials to designated facilities and locations 
-Select, evaluate, and maintain collections in accordance with the library collection development policy and allocated budgets. Actively promote library resources through programming, merchandising, and creating book lists, resource guides, and displays
-Provides staff supervision in the evenings, on weekends, and may be required to work at the circulation desk occasionally
-Provides exemplary customer service; routinely addressing complaints and effectively resolving complications
-Other duties as assigned

Supervision: Reports directly to the Library Director, but generally works independently or in collaboration with other department heads

Work Environment: Work is performed under typical public library conditions, but will also include visits to local senior housing, community center, parks, and other locations as needed. There is some moderate to heavy lifting of books and other materials. 


-A Master's Degree in library science from an ALA accredited library school is preferred
-1-3 years experience in public program planning required 
-Multilingual applicants are encouraged to apply

License Requirement: Massachusetts driver’s license in good standing or ability to obtain such 

CORI Requirement: Must successfully pass a CORI background check

Full/Part Time

Full Time



Salary Range

$54,007.00 - $71,070.00  / year

Salary Notes

Grade 12, range: $54,007-71,070 in 8 steps

Closing Date

Priority given to applications received by 2/12/2024

How to Apply

Please email resume and cover letter to Library Director, Sharon Parrington Wright at The Library will be accepting resumes until the position is filled but priority will be given to applications received by February 12th, 2024. Resumes will be reviewed, and interviews will be conducted on a rolling basis.  

The Town of Randolph is proud to be home to a very diverse population and we value the culture and background of all people.  We realize the importance of a workforce that is welcoming and inclusive and that treats each resident, business owner, visitor and town employee fairly and with dignity.

The Town of Randolph is an Equal Opportunity Employer. The Town of Randolph does not discriminate on the basis of race, color, creed, national origin, ethnic identity, sex, gender identity, disability, handicap, age, religion, or sexual orientation. The Town of Randolph does not tolerate any form of discrimination, intimidation, threats, bullying, coercion and/or harassment that insults the dignity of others by interfering with their ability or freedom to apply for and work in positions in the Town of Randolph.


2024-01-22 |  Quick link to this job