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Library Systems & Discovery Associate (part-time), University of Massachusetts Lowell (Lowell)

Job no: 522097
Position type: Staff Part Time
Benefit Status: Non-Benefited – Non-Union
Campus: UMass Lowell
Department: Library
Salary: $24/hr.
Applications Open: Jan 18, 2024
Applications Close: Open until filled

General Summary of Position:

The UMass Lowell University Library seeks a collaborative and service-oriented part-time associate to join the Systems & Discovery team at the University Library. We welcome applications from people who embrace lifelong learning and are passionate about providing meaningful and equitable access to information, resources, and services to a diverse and engaged community.  
Reporting to the Digital Services & Technology Librarian, the Library Systems & Discovery Associate will be responsible for documenting and troubleshooting e-resource issues, supporting data collection and analysis, supporting software and platform administration, as well as creating and maintaining documentation. Example duties include:  
1. Manage and authorize database accounts for faculty, staff, and students 
2. Perform regular maintenance and inventory of EZproxy 
3. Investigate and resolve content discovery issues; may include technical intervention, vendor communication, etc.   
4. EBSCOadmin maintenance and troubleshooting 
5. Create and maintain documentation for day-to-day workflows 
6. Assist staff with LibApps administration; troubleshoot and triage requests 
7. Contribute to the further development and maintenance of troubleshooting documentation for library staff 


Minimum Qualifications (Required):

Education and Experience:  
Master’s degree in library science, information science, or related field, and at least 1 year of experience working with library systems in a library setting; we will consider people who are currently in an LIS master’s program or those with a bachelor’s degree in a highly relevant field that supports the job functions and responsibilities of the position, if accompanied by 3 or more years of library experience, at least 1 of which involved working with library systems.   
Excellent interpersonal and communication skills, both orally and in writing 
Ability to work independently and exercise good judgment 
Working knowledge of a range of library systems, platforms, and applications such as ILS, ERM, discovery, and SpringShare’s LibApps suite 
Working knowledge of the electronic resource lifecycle 
Ability to troubleshoot and document complex discovery issues across, and involving, several platforms, access points, and vendors; ability to communicate effectively with users, vendors, and colleagues 
Facility and comfort working with a variety software and hardware 

Preferred Qualifications:

Evidence of working effectively with students, faculty, staff, and the community; commitment to providing equitable service to a diverse population 
Familiarity or willingness to learn HTML, CSS, JavaScript 
Experience working with digital repositories and content 

Schedule: Opportunities for remote work may be available; schedule to be determined in consultation with the Digital Services & Technology Librarian 

Full/Part Time

Part Time




$24.00  / hour

Closing Date

Open until filled

How to Apply

Special Instructions to Applicants:

Review of applications will begin immediately and continue until the position is filled; however, the posting may close when an adequate number of qualified applications is received.

This is a part-time, non-benefited, non-unit position (18 hrs./wk.; $24/hr.).

Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process. 

Apply at: UMass Lowell - Library Systems & Discovery Associate (part-time)

The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

The University of Massachusetts Lowell is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.


2024-01-26 |  Quick link to this job