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Library Assistant - Reference, M.G. Parker Memorial Library (Dracut)

Position Summary:

Under the general supervision of the Library Assistant Director/Head of Reference, the Library Assistant is responsible for providing exemplary reference and readers’ advisory services to library patrons, assisting with print and electronic resource use, as well as other related work, as required.

Essential Functions:

The essential functions or duties listed below are illustrations of the type of work performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

·         Interact with and provide assistance to patrons with a wide variety of needs and abilities

·         Perform range of reference and information services in person, by phone, chat and email to assist our patrons in using library’s electronic resources and databases and other outside resources. 

·         Conduct reference interview to determine nature of information requests and level of patron understanding, as appropriate.

·         Provide information about library programs, events and services, including museum passes, library policies, collections, operating hours and locations within facility. 

·         Provide reference materials and readers advisory recommendations to our patrons.

·         Assist patrons with basic computer skills and the use of our printer, photocopier, and scanning systems.

·         Record and manage reservations for our study rooms within established guidelines.

·         Record number and type of patron interactions.

·         Other duties as assigned


Works under the general direction of the Assistant Director/Head of Reference, according to established procedures and departmental policies and standards; duties require independent judgement and initiative.


Minimum of an Associates’ Degree; two years of library experience or customer service experience; or an equivalent combination of education and experience. Previous experience with libraries or technology preferred. Students in Library Science programs will be considered.

Knowledge, Ability & Skill:

·         Knowledge of the principals and practices of library work. 

·         Ability to use available resources to provide library services to library patrons

·         Computer skills; interpersonal skills; written and oral communication skills; planning and organizational skills

Full/Part Time

Part Time




$16.08  / hour

Closing Date

How to Apply

To apply, please send a resume, cover letter, and Town of Dracut application to Sabrina Vozzella, HR Generalist, at Position open until filled.


2024-06-21 |  Quick link to this job