Job Details

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Coordinator of Library Services, Massachusetts Bay Community College (Wellesley)

Position Summary:

The ideal candidate will join a vibrant and inclusive educational community and have a desire and ability to work with a diverse population.  This position includes duties in connection with patron assistance, circulation, collection maintenance, and other basic library functions. They also aid library users in locating and using materials; charging, renewing and discharge library books and materials; and performing related work as required. This candidate will also aid in the maintenance, preparation, distribution and lending of library books and other materials.

Key Responsibilities and Duties:

Library Services Management:

Monitor and ensure accessible, productive, and efficient library services;
Direct staff at the circulation desk;
Provide leadership for outstanding customer service;
Collect and interpret library usage statistics, recommending action plans;
Assess workflow efficiency and review work quality;
Train library staff;
Participate in library planning and policy making;
Provide remote library services;
Prepare reports as requested by the Director;

Instructional Expertise:

Collaborate with faculty and librarians on course design and development;
Manage course development projects;
Create web-based resources and tutorials for teaching Information Literacy and Librarian Orientations using technology;
Analyze and assess course development projects;
Plan and manage training for new library-related technology and services;

Circulation Services Coordination:

Plan and manage projects for library staff (e.g., shelf maintenance, weeding, collection updates);
Provide ongoing feedback and assistance to enhance staff performance;

Collection Development:

Select new materials (physical and digital);
Deselect materials based on the college’s collection development policy and usage;
Monitor donated books and add appropriate ones to the collection;

Reference Services and Instruction:

Offer reference services to students in person and online;
Teach library instruction classes;

Open Educational Resources (OER) Program:

Develop OER partnerships;
Assist faculty in creating, remixing, and adopting OER materials;
Evaluate OER services;
Distance Learning and Online Resources:
Use web-based platforms to deliver instructions;

College Governance and Service:

Actively participate in Governance Committees;
Support college initiatives and co-curricular programming;
Provide library resources and services support;

Library Liaison Support:

Support Automotive Technology, Early Childhood Education, Nursing, and Allied Health programs;
Assist faculty, students, and staff with educational and research needs;
Collaborate on developing library instruction and online materials;
Maintain collection standards for accreditation;
Prepare library program accreditation and for accreditation site visits;

HELM (Higher Education Libraries of Massachusetts) Involvement:

Be an active participant in HELM network activities;
Attend required HELM meetings; and,
Be flexible in handling unexpected tasks.

Commitment to Equity:

Support MassBay’s commitment to the Equity Agenda; collaborating with faculty, staff, and students on the College’s strategic initiatives dedicated to closing the equity gap related to student outcomes;  
Support MassBay’s commitment to being anti-racist; embracing a community free of bias and inequality; 
Contribute to discussion and review of applicable College policies with a critical lens toward diversity, equity, and inclusion; 

This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.

All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates diversity.


Required Qualifications:

Master’s degree in Library Science, or closely related field; with five (5) years experience and/or training involving library operations, reference service, bibliographic instruction, circulation service, copy cataloging and library information systems; or an equivalent combination of education, training, and experience.

Preferred Qualifications:

Sensitivity and commitment to the goals of Affirmative Action and workforce diversity;
Experience working in a diverse environment;
Demonstrated commitment to working with underserved students;
Experience in a Community College;
Experience providing reference and instruction services both in-person and online;
Experience using an integrated library system;
Knowledge of ACRL (Association of College and Research Libraries) information literacy framework.

Full/Part Time

Full Time



Salary Range

$70,120.00 - $78,415.00  / year

Salary Notes

In accordance with one's education and experience as dictated by the collective bargaining agreement classification compensat

Closing Date

July 16, 2024, or thereafter until filled.

How to Apply


2024-07-10 |  Quick link to this job