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Library Associate, Wilmington Memorial Library (Wilmington)
Hours: 12-19 hours per week, including nights and a required Saturday rotation
Paraprofessional librarian position responsible for work that supports the effective and efficient operation of the public library.
Essential Functions
* Works independently under the general supervision of department head.
* Provides excellent customer service and helps maintain a welcoming environment for patrons using the library.
* Performs a variety of tasks at the public service desk including answering the telephone, checking in and out library materials, registering patrons for library cards, programs, museum passes, etc.
* Provides reference and reader’s advisory services; using library’s catalog and/or a variety of online tools to locate requested information or reading material.
* Assists patrons in the use of library’s databases and electronic resources including how to download content to mobile devices.
* Assist patrons with computers, printers, copiers and other library equipment; troubleshoots as needed.
* Promotes library services and programs; explains library policies in a clear and courteous manner.
Other Duties
* Does shelving, shelf reading, filing and other collection maintenance duties as assigned.
* May assist in planning and presenting programs.
* Works at either first floor or second floor service desk as assigned.
* Assumes responsibility for the floor and/or library building in the absence of senior staff.
Please refer to town's website for full job description.
Qualifications
Minimum Qualifications
* 1 year of customer service experience; or a combination of relevant education and experience.
* Working knowledge of computer applications and current technologies; basic internet searching skills.
* Ability to set priorities and complete projects independently.
* Ability to collaborate and work as a member of a team.
* Excellent interpersonal, communication and public relations skills.
* Strong commitment to excellent customer service.
Preferred Qualifications
* Bachelor’s degree and 2 years of library experience; or a combination of relevant education and experience.
* General knowledge of popular and classic literature and interest in reading and books.
Full/Part Time
Part Time
Education
NA
Salary
$22.25 / hourClosing Date
Open until filled
How to Apply
To Apply:
Submit resume, cover letter and completed application to:
Town Manager's Office
121 Glen Road
Wilmington, MA 01887
or via email at:
jobs@wilmingtonma.gov
If submitting by email please use "Position: Library Associate Part-Time" in the subject. Resume, cover letter and
completed application may be attached as a PDF to the email. Please note, we will not reformat or fix formatting issues
if sending electronically and in a file type other than PDF.
Posted
2025-01-30 | Quick link to this job