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Library Associate, Wilmington Memorial Library (Wilmington)

Hours: 12-19 hours per week, including nights and a required Saturday rotation

Paraprofessional librarian position responsible for work that supports the effective and efficient operation of the public library. 
 
Essential Functions 
* Works independently under the general supervision of department head. 
* Provides excellent customer service and helps maintain a welcoming environment for patrons using the library. 
* Performs a variety of tasks at the public service desk including answering the telephone, checking in and out library materials, registering patrons for    library cards, programs, museum passes, etc. 
* Provides reference and reader’s advisory services; using library’s catalog and/or a variety of online tools to locate requested information or reading material. 
* Assists patrons in the use of library’s databases and electronic resources including how to download content to mobile devices. 
* Assist patrons with computers, printers, copiers and other library equipment; troubleshoots as needed. 
* Promotes library services and programs; explains library policies in a clear and courteous manner. 
 
Other Duties 
* Does shelving, shelf reading, filing and other collection maintenance duties as assigned. 
* May assist in planning and presenting programs. 
* Works at either first floor or second floor service desk as assigned. 
* Assumes responsibility for the floor and/or library building in the absence of senior staff. 

Please refer to town's website for full job description.

Qualifications

Minimum Qualifications 
* 1 year of customer service experience; or a combination of relevant education and experience. 
* Working knowledge of computer applications and current technologies; basic internet searching skills. 
* Ability to set priorities and complete projects independently. 
* Ability to collaborate and work as a member of a team. 
* Excellent interpersonal, communication and public relations skills. 
* Strong commitment to excellent customer service. 
 
Preferred Qualifications 
* Bachelor’s degree and 2 years of library experience; or a combination of relevant education and experience. 
* General knowledge of popular and classic literature and interest in reading and books. 
 

Full/Part Time

Part Time

Education

NA

Salary

$22.25  / hour

Closing Date

Open until filled

How to Apply

To Apply:
Submit resume, cover letter and completed application to:
Town Manager's Office
121 Glen Road
Wilmington, MA 01887
or via email at:
jobs@wilmingtonma.gov
If submitting by email please use "Position: Library Associate Part-Time" in the subject. Resume, cover letter and
completed application may be attached as a PDF to the email. Please note, we will not reformat or fix formatting issues
if sending electronically and in a file type other than PDF.

Posted

2025-01-30 |  Quick link to this job