Job Details

Evening Supervisor/Library Access Associate - Lydon Library, University of Massachusetts Lowell (Lowell)

Job no: 529643
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: Library
Salary: Commensurate with experience and grade/range
Applications Open: March 10, 2026
Applications Close: Open until filled

General Summary of Position:

The University Library at UMass Lowell strives to provide excellent library service in a dynamic, responsive, and inclusive environment. A vital part of the Library’s Access Services team, the Evening Supervisor supports daily operations by participating in building management (including opening & closing procedures), student employee supervision, Interlibrary Loan, circulation desk functions, customer services, stacks maintenance, and other projects as assigned.  

This position works with a high degree of independence during weekend and evening shifts, providing customer service and support for a wide range of library services and technology, enforcing library policies, managing the circulation desk, resolving non-routine problems, and serving as the primary resource for student employees during evening and weekend shifts. The Evening Supervisor contributes to a supportive team environment and works on projects that require close collaboration with other Access Services staff.   

We seek candidates who have a strong customer service orientation, outstanding communication skills, supervisory experience, and good judgment; who like to work both independently and as part of a team; and who are enthusiastic about learning and skill-building in a fast-paced environment.  

We want candidates to know that we are committed to helping our colleagues develop professionally throughout their time at UML; we do not expect all applicants to possess all of the preferred qualifications we list here. We welcome applications from people who embrace lifelong learning and are passionate about providing meaningful and equitable access to information, resources, and services to a diverse and engaged community.

Hours for this position are Sunday through Thursday 3 pm – 11 pm during the fall and spring semesters; summer hours: Monday through Friday, alternating days 9 am – 5 pm and 11 am – 7 pm. Flexibility around intersession, summer, and final exam periods may be needed.

Qualifications

Minimum Qualifications (Required):

Bachelor’s degree, with 6 months of full-time work experience in a library setting OR 1-3 years of work experience in a customer service or public-facing work environment. Part- time experience directly relevant to the posting is calculated at 50%. 
Evidence of working effectively with students, faculty, staff, and the community; commitment to providing equitable service to a diverse population
Demonstrated critical thinking and independent decision-making skills 
Ability to balance multiple priorities and projects 
Ability to communicate effectively orally and in writing; must be detail-oriented and organized 
Ability to exercise discretion and ensure a high level of confidentiality. 
Ability to establish and maintain effective working relationships. 
Demonstrated experience with computer software such as Microsoft Office Suite  

Preferred Qualifications:

At least 1 year of academic library experience  
Some supervisory experience  
Experience using library specific systems, such as OCLC WorldShare or ILLiad 

Full/Part Time

Full Time

Education

BA/BS

Salary Range

$54,217.00 - $69,126.00  / year

Salary Notes

Salary commensurate with experience and grade/range

Closing Date

Open until filled

How to Apply

Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. 

This is a full-time, benefited SEIU 888 Professional Union position, Grade P15. Salary anticipated based on range: minimum: $54,217 25th quartile: $61,672 and midpoint: $69,126.

Initial review of applications will begin March 23, 2026 and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.      

Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.

Apply at: Evening Supervisor/Library Access Associate - Lydon Library

The University of Massachusetts Lowell welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

Posted

2026-03-12 |  Quick link to this job