Library Associate - Part-time, Wilmington Memorial Library (Wilmington)
Wilmington Memorial Library seeks a part-time Library
Associate. We're looking for candidates who love working
with people in a public setting and want to get to know our
patrons. Successful candidates need to excel at switching
tasks frequently while providing excellent customer service
to patrons of all ages. During any given shift at our public
service desks, Library Associates handle reader's advisory,
troubleshooting the photocopier, helping someone find tax
forms, and registering patrons for programs, museum passes,
and meeting rooms. If you're friendly, flexible, creative
and a self-starter, we want to hear from you.
Hours/
Schedule:
12-19 Hours per week
Mondays: 4:30-8:30pm
Tuesdays: 4:30-8:30pm
Thursdays: 4:30-8:30pm
Fridays: 1-5pm
Every other
Saturday: either 9am-2pm OR 1-5pm
ESSENTIAL FUNCTIONS
Working under the general
supervision of the Library Director and/or Assistant Library
Director:
• Provides excellent customer service
and helps maintain a welcoming environment for patrons using
the library.
• Performs a variety of tasks at the
public service desk including answering the telephone,
checking in and out
library materials, registering
patrons for library cards, programs, museum passes,
etc.
• Provides references and reader’s
advisory services; using the library’s catalog and/or
a variety of online tools to
locate requested
information or reading material.
• Assists patrons
in the use of library’s databases and electronic
resources including how to download content to
mobile
devices.
• Assists patrons with computers,
printers, copiers and other library equipment;
troubleshooting as needed.
• Promotes library
services and programs; explains library policies in a clear
and courteous manner.
OTHER DUTIES
• Does
shelving, shelf reading, filing and other collection
maintenance duties as assigned.
• May assist in
planning and presenting programs.
• Works at
either first floor or second floor service desk as
assigned.
• Assumes responsibility for the floor
and/or library building in the absence of senior staff.
Qualifications
MINIMUM QUALIFICATIONS
• High school diploma.
Associate’s or bachelor’s degree welcome.
• 1 year of customer service experience; or a
combination of relevant education and experience.
• Working knowledge of computer applications and
current technologies; basic internet searching skills.
• Ability to set priorities and complete projects
independently.
• Ability to collaborate and work
as a member of a team.
• Excellent interpersonal,
communication and public relations skills.
•
General knowledge of popular and classic literature and
interest in reading and books.
PREFERRED
QUALIFICATIONS
• Minimum of one
to two years of recent public library experience
Full/Part Time
Part Time
Education
NA
Salary
$22.86 / hourSalary Notes
This position is not eligible for Town of Wilmington benefits
Closing Date
Open until filled
How to Apply
To Apply:
Submit completed
application, resume, cover letter to:
Town Manager's Office
Attn: Human Resources
Director
146 Middlesex Avenue
Wilmington, MA 01887
or via email at:
jobs@wilmingtonma.gov
If submitting by email
please use " Position: Library Associate Part-
Time" in the subject. Resume, cover letter
and
completed application may be attached as
a PDF to the email. Please note, we will not
reformat or fix formatting issues
if sending
electronically and in a file type other than PD
Posted
2026-06-18 | Quick link to this job