Assistant Supervisor of Access Services, Watertown Free Public Library (Watertown)
We are looking for a dynamic, service-oriented professional to join our Access Services team. This position assists in managing a team of 13 at our busy mid-sized library in a diverse and bustling community. Under the direction of the Supervisor of Access Services, this position is responsible for the training, scheduling, and management of departmental personnel and ensuring a high level of customer services to patrons.
This role is for you if:
• You are energized by interacting with new people and dedicated to public service.
• You have strong communication skills and an effective organizational style that keeps you focused and balanced.
• You think on your feet to give each person the type of service that is best for them and strive to provide equitable service.
• You love making new connections whether it be with individuals or organizations.
• You are curious, ask questions, and remember the answers.
• You are independent and take responsibility for your professional development and hold yourself accountable.
• You want to be part of a strong community.
This is a full-time, 37 hours/week position. The City offers an excellent benefit package which includes pension, deferred compensation, health insurance 80% City paid premium, three weeks’ paid vacation, sick, personal, and holidays; flexible spending accounts, education assistance, and more. Schedule requires a minimum of one evening per week and one Saturday shift in a regular rotation.
Qualifications
Bachelor’s degree and minimum of one year of library experience preferred; or equivalent combination of experience, training, and education which provide the following skills, knowledge and experience:
• Demonstrated customer service excellence
• Ability to train new and existing staff
• Ability to compile statistics
• Experience with basic Microsoft Excel functions
• Ability to solve problems swiftly and creatively
• Ability to effectively collaborate with coworkers
• Excellent oral and written communication skills
Complete job description is available online.
Full/Part Time
Full Time
Education
BA/BS
Salary
$41.69 / hour
Salary Notes
Full salary range is $41.69-55.01 per hour.
Closing Date
How to Apply
To apply, please submit cover letter and resume via email to Theresa Maturevich, Assistant Library Director at wfpljobs@watertown-ma.gov. Position is open until filled. Priority is given to applications received by 07/07/2024.
Posted
2024-06-18