Category: Resource Sharing

24 Mayors and Municipal Leaders Fight for Library Funding

April 2, 2025

Dear Members of the Massachusetts Congressional Delegation:

On behalf of mayors and city officials across Massachusetts, we thank you for your leadership in representing the needs of our communities. We are writing to express our deep concern over an executive order signed March 14, 2025 that would target federal funding to libraries and museums through the Institute of Museum and Library Services (IMLS). IMLS is the single largest source of critical federal funding for libraries, however it only accounts for 0.003% of the federal budget.

In Massachusetts, the Massachusetts Board of Library Commissioners (MBLC) received $3.6 million from IMLS’ Grants to States Programs. This money funds several statewide services for everyone, including the full and partial salaries for MBLC staff, statewide research databases, Summer Reading, the Statewide eBook Program, statewide trainings for librarians to increase access for people with vision loss, early literacy development and grade level reading programs, and Interlibrary Loan. It is also critical to note that IMLS funding also supports museums in our communities.

Libraries offer the opportunity for members of the public to access materials at no cost or low cost to them. For individuals with visual impairments or other disabilities, it can be difficult to sustain a need or desire for reading materials that are usable for their needs. Most importantly, Interlibrary Loan offers the chance for library patrons to obtain materials that are not a part of their home library’s collection. In towns that have smaller collections, Interlibrary Loan offers a gateway to materials throughout the Commonwealth.

As elected officials on the front lines, we know that libraries are more than spaces to hold reading materials. Libraries also serve as spaces that offer connections to social services and resources, support for small business owners and entrepreneurs, and they can serve as a space for community. Since their creation, American libraries have served to keep and circulate knowledge; they have remained dedicated
to promoting intellectual freedom in our democracy. We urge the Massachusetts Congressional Delegation to work together and across party lines to protect IMLS funding from harmful cuts and policy changes. As local leaders, we are directly accountable to the residents we serve. Thank you for your continued leadership and commitment to protecting the well-being of all residents.

Sincerely,

Joseph M. Petty, Mayor of Worcester
Cathleen DeSimone, Mayor of Attleboro
Dori A. Vecchio, Interim Town Manager of Auburn
Robert Pontbriand, Town Manager of Ayer
Margaret “Peg” Stone, Select Board Chair of Berlin
Robert F. Sullivan, Mayor of Brockton
E. Denise Simmons, Mayor of Cambridge
Charles Seelig, Town Administrator of East Bridgewater
Samantha Squailia, Mayor of Fitchburg
Charles Sisitsky, Mayor of Framingham
Michael J. Nicholson, Mayor of Gardner
Greg Verga, Mayor of Gloucester
Virginia “Ginny” Desorgher, Mayor of Greenfield
Melinda Barrett, Mayor of Haverhill
Brian A. DePeña, Mayor of Lawrence
Caesar Nuzzolo, Select Board Chair of Lunenburg
Jared C. Nicholson, Mayor of Lynn
David P. Beauregard, Jr., Mayor of Methuen
Ruthanne Fuller, Mayor of Newton
Gina-Louise Sciarra, Mayor of Northampton
Ted Bettencourt, Mayor of Peabody
Sherry Patch, Town Administrator of Princeton
Leah Whiteman, Select Board Chair of Rutland
Austin J. Cyganiewicz, Town Administrator of Rutland
Dominick Pangalo, Mayor of Salem
Domenic J. Sarno, Mayor of Springfield

Download the PDF of the 4.2.2025 Letter to Congressional Delegation Regarding Library Funding

Special Edition: Calculating and Communicating Your ROI

We interrupt your regularly scheduled, policy-centered fortification with a practical guide on determining just how much value your library contributes to your community. Welcome to ROI 101: Your library’s return on community investment. In this Fortifying Friday post, I’ll be showing you some tools that can help you calculate the value of your services to your community and the return on investment those services bring for every tax dollar that’s invested in your library. I’ll also give you some suggestions on how to frame those numbers in a way that can be meaningful to those who are making decisions about library funding.  

Return on Investment 

A return on investment (ROI) is generally a metric that’s used in the business world to calculate how much profit was gained from an investment. As a government service, public libraries obviously don’t turn a profit, nor are they meant to. But that doesn’t mean that libraries don’t add immense value to their communities. While some of that value will always be incalculable (who can quantify the positive feelings or nostalgia someone feels in a library?), there are some very concrete ways to quantify what a library offers its users and non-users alike. Enter the ROI.  

Most public libraries in Massachusetts are funded by a combination of municipal, state and some federal tax dollars. Though some are also privately funded as independent 501(c)3 organizations, they still receive enough municipal appropriations to obtain state certification and state aid. For our purposes, we will be looking at the return on investment for the municipal tax dollars, i.e. what the city or town spends on its public library, as these are generally the largest part of a library’s budget and are the funds most likely to be applied to the most common library services. The library’s municipal officials (town management, select board, city council, etc.) are also likely to be familiar with an ROI figure as an understandable and relatable metric. 

There’s a Calculator for That 

How does a library start calculating its ROI? Fortunately, the Maine State Library* still posts a ROI calculator that was developed by MLA and the Chelmford Library’s Brain Herzog. So what’s left for you to do is obtain the correct statistics to plug into that tool. Those statistics they’re asking for? You already have them. Your ARIS statistics that you submit to the MBLC every August have the numbers you need. Click “calculate” and you’ll have a number.  

Don’t get too excited (yet). The number you get from the calculator isn’t your ROI. That number is the dollar amount of what your services would cost the average person if they were paying for them out of pocket. The next number you need is your municipal appropriation, which you can also easily get. While you may have this number in your budget files and in your financial reporting that you submit to the MBLC in October, you can also get it in relation to the budget of the other departments in your municipality.  

Have a Slice of Municipal Pie 

As a self-admitted data nerd, this is quite possibly one of the most underrated library tools out there (the CensusData tool runs a close second). Allow me to introduce you to the municipal pie. This link will take you to the MA Department of Revenue’s site that lists and charts every MA municipality’s budget info and breaks it down by department. Here is where you see your total municipal budget appropriation and where your budget falls in relation to other departments in your city or town. Here’s how you get there: 

  • Find your municipality from the drop-down.  
ALT TEXT

Screenshot of detail of website with Division of Local Services: MA Department of Revenue logo indicating the content of “Schedule A General Fund and Library Expense Prepared for the Board of Library Commissioners” with a drop-down menu asking to “Select Municipalities” and listing the name of MA municipalities with a selectable check box next to each option 

  • Choose the fiscal year you want to see. (For ROI purposes, it’s best to use the most recent, but you can also compare to previous years for other interesting information.)  
ALT TEXT

Screenshot of detail of website with Division of Local Services: MA Department of Revenue logo indicating the content of “Schedule A General Fund and Library Expense Prepared for the Board of Library Commissioners” with a drop-down menu asking to “Select Fiscal Years” and listing years from 2024 back to 2003 with a selectable check box next to each option

  • Click on “Chart Library Expenditures” to see the pie chart breaking the tax dollar budget appropriations for your municipality. For demonstration purposes, this pie chart is for ALL the municipalities in MA. That tiny pie slice is the percent of the budget that all libraries have in the overall budget of Massachusetts. In other words, on average, libraries across the state are 1.1% of the Commonwealth’s budget. How does your municipality compare?** 
ALT TEXT

Screenshot of detail of website with Division of Local Services: MA Department of Revenue logo. The selectable option “Chart Library Expenditures” is highlighted.

What’s Your Number?  

OK – you have your calculated value and your municipal appropriation. To calculate your return on investment, divide the value determined in the library calculator by your total municipal budget, (calculated value / municipal budget = ROI). This number will very likely be greater than 1. When you multiply this number by 100, you’ll get your ROI percentage. This is a valuable metric that will be understood by a good portion of your community regardless of their connection with the library. 

Spread the news!  

Your library’s percentage is very likely over 100% and is probably somewhere between 100-1000%. The most important thing you can do now is to put that in context for your community. Here’s an example:  

  • You’ve calculated that your ROI is 430% 
  • What this means: The value of your library’s services is 4.3 times what your municipality invests in your library 
  • Or: For every $1 tax dollar that your municipality invests in your library they get $4.30 back in services that do not cost your community any additional money 
  • To put it another way: You’re offered a savings account where, for every dollar you put into that account you get $4.30 back in interest. (I don’t know a single person who wouldn’t take that deal.) That is essentially what your library is offering where, in this case the interest = services.

One more point you want to stress: those services that are worth 430% MORE than the tax dollars that have been invested to your library do not cost your community any additional money. The people using your services are doing so at no additional cost to them beyond the taxes they have already paid into their community. No one is asking them to pay a fee to take advantage of a staff member’s expertise on safely and critically navigating the internet. No one is charging admission for the early literacy benefits of a story time at the library. Libraries are not charging per hour for after school programs that tutor kids and give them skills to succeed. Most of us know (as I’ve previously mentioned) that if you are considered a municipal employee (and most library workers are; even association libraries usually get their staff salaries from their municipal budget), then you have a responsibility to be good stewards of tax dollars. Your ROI is concrete data offering proof that you are stretching those tax dollars as far as they can go.  

Once you have your number and its context, get this information out into your community! Do NOT wait to get this information out there. Your ROI is not an “ace in the hole” number to pull out only during budget negotiations (though it can be helpful to remind your municipality of your ROI during those negotiations). This is a number that everyone who enters the library, uses library services, or has a say in library services should be able to see. Put it on flyers; post it around the library; add it somewhere on your website; send everyone picking up a hold home with a bookmark that tells them just how much their tax dollars are offering them. Update this information every year as your new budget comes through. Most importantly, arm your advocates with this information. The more people in your community who know the value of the services you are offering to your community, the better. I’ve talked before about showing the community you’re a good steward of tax dollars. This is a great way to demonstrate what good stewards you are because you are backing that info with data. You are telling your community: we know how to stretch a dollar and get the most out of the money we’re given. You give us $1 and we will use that dollar to give our community services that are worth multiple times your investment.  

*There are other library calculators out there, but the ALA links to the Main State Library one while their tool is, unfortunately, not currently available.

** A note for Association libraries: your “slice” of pie will likely be considerably below the average since your primary sources of income are structured differently than municipal libraries. That doesn’t mean you can’t still get some great data, though! 

MBLC March 28 update on IMLS

Dear Colleagues:

Much has happened in the two weeks in since President Trump signed Executive Order 14238. However, the primary question remains: will Massachusetts and all the other states receive the Institute of Museum and Library Services (IMLS) funding that is in statute?

To that end the IMLS Board sent a letter to IMLS Acting Director Keith Sonderling with the Board’s determination that “the Museum and Library Services Act of 2018, as codified in Title 20 of the U.S. Code, outlines specific statutory mandates that cannot be paused, reduced, or eliminated without violating Congressional intent and federal statute.”

U.S. Senator Jack Reed (D-RI) also led a bipartisan effort to send a letter to the IMLS acting director seeking assurances that allocated federal funding for IMLS will be implemented in a manner that is consistent with bipartisan approved appropriations laws. Senator Reed was joined by U.S. Senators Kirsten Gillibrand (D-NY), Susan Collins (R-ME), and Lisa Murkowski (R-AK). Both are tangible examples that making our voices heard is paying off. Earlier this week, the Massachusetts Library Association (MLA) released a statement opposing the executive order, and sent information about a new initiative by Senator Edward Markey (D-MA) to collect stories: https://www.markey.senate.gov/trumpstories. MLA also informed us that Representatives Dina Titus (NV-01) and Suzanne Bonamici (OR-01) are circulating a letter for other members of the House of Representatives to sign onto asking the Administration to reconsider the executive order. The deadline for members of Congress to sign onto the letter is the end of the day today, Friday, March 28.

At the MBLC we appreciate the emails we’ve received letting us know how important databases are, or the huge impact an LSTA grant had on your community, or how much your patrons rely on ComCat. These stories help us demonstrate the importance and value of these services.

The MBLC continues working with other state library agencies to assess the impact and share information. The MBLC also met with the Talking Book Libraries, Networks, MLA, Massachusetts School Library Association, Massachusetts Center for the Book, and the Massachusetts Library System. We plan to hold meetings with the broader library community when we have more answers and more concrete information to share.

In the meantime, understanding how the MBLC receives federal funds may be helpful. The MBLC was awarded $3.6 million through IMLS’ Grants to States program. The MBLC does not receive the funds in a lump sum. Instead, we submit a monthly invoice and are reimbursed. We are concerned that this may end with little or no warning. It is in this environment of uncertainty that the MBLC is working to find ways to hold steady the services that libraries and patrons need. Services depend on staff. More than half of the MBLC’s 23 staff members are at least partially funded with federal dollars. The entire State Aid to Public Libraries staff falls into this category. So, while the State Aid Program is funded with state dollars, the ability for the program to function depends on staff who are partially funded with federal dollars. Staff continue to support and advise trustees, run the direct grant program, develop trainings, partnerships, and resources to support our most vulnerable populations, work with Networks, and more. Simply put, without staff at the agency we cannot provide the services required under Massachusetts General Laws, Chapter 78. Our staff is the service we provide to the library community.

Thanks to the careful extensive planning by MBLC staff, statewide databases, ComCat, and the platform that makes statewide eBook sharing possible will continue uninterrupted for the remainder of the fiscal year (ending June 30, 2025). This allows some time for legislative efforts and potential legal pushbacks to play out.  

That doesn’t mean we stop planning. Maintaining services is our priority and we will continue to work towards that end. Please continue to reach out with questions or concerns anytime.

Sincerely,

Maureen Amyot

Director, Massachusetts Board of Library Commissioners

Collection Development Policies 

Welcome back to our blog series helping libraries strengthen and protect themselves. The last post talked about policy in general. This and the next several posts will be offering recommendations for specific policies that, if you haven’t updated them within the last 2 years, you should be prioritizing their review. 

What makes a strong collection development policy?

The first policy that any library should make sure is strong, recent, and clear is their collection development policy. This policy explains to any interested member of the public the reasoning behind why your library chooses the items that go into your collection. It provides the guideposts by which library staff makes their decisions about what goes into a library collection. It is critical in helping the public understand that books don’t appear on the shelves by magic; they are not chosen blindly or at random and the amount of work and professional input that goes into managing a library’s collection is substantial. A strong collection development policy focuses on key distinctions that make libraries and librarians uniquely qualified to make materials choices:  

  • Professional training – make sure your policy clarifies that those making your collection development decisions are trained professionals. A Librarian with an MLIS will have had collection development training as part of their professional degree. If you have paraprofessionals making collection decisions, make sure they have received training so they understand the basic principles of collection development and understand prioritizing the needs of the community over personal preferences.  
A computer monitor displays library course content on a desk in a stock image, promoting collection development. The monitor shows "Basic Library Techniques: Collection Development and Management Part 1."

The Massachusetts Library System has just deployed a Collection Management course as part of their Basic Library Techniques learning modules. It provides solid understanding of what goes into collection development and management. Should this not fit your needs, there are several additional online options to make sure your staff are up to date on their skills. Feel free to reach out for some additional suggestions.

  • Professional review sources – Booklist, Library Journal, School Library Journal, are all professionally vetted review sources that librarians have relied upon and trusted for years. Collection decisions based on reviews by these professional journals (and select others, including but not limited to Horn Book, Publisher’s Weekly, etc.) are the primary means by which to make informed decision. Specify that you do NOT make collection decisions based on resources that are not widely professionally accepted. 
     For example: Common Sense Media is not a collection development tool, though it and other similar resources may be helpful readers' advisory tools to help patrons find material that are relevant to them. This recognizes that, while librarians do not have the time to personally read every book that goes in the collection, they are making those choices in good faith based on industry and professional standards. 
  • Weeding as part of professional collection duties – Weeding is a natural part of the collection cycle, but unexpected, large weeding projects can erode public trust. Community members are not library professionals and often don’t understand that weeding is not only a normal part of library operations, but an essential one to keep collections relevant, updated and circulating. Be clear about your criteria for weeding and emphasize that it is part of your staff’s expertise as collection managers and well within the scope of professional duties to determine whether or not a book warrants a place in the library’s collection. Having a part of your collection development policy dedicated to CREW/MUSTIE guidelines reminds your staff and your patrons that weeding is not an arbitrary process. Give an approximate timeline of how often or under what circumstances your staff will evaluate what’s in their collections.  
  • Professional determinations of sections – It is generally worthwhile to include the sections you have in your library (adult, children, teen, media, library of things, audiobooks, large print, etc.). It will also be worthwhile to note in writing that the sections are not limited to any particular age group and are arranged to help make library materials as easy to find as possible. The responsibility of material relevance lies with the individual, or with a caregiver for their own child(ren). The section in which an item resides is not designed to determine the audience for that item. If your library makes use of stickers to highlight genres or for other wayfinding purposes, you may want to mention this as well, noting that the sticker is a tool to help match relevant material with its reader and is not a restrictive guideline.  
  • Professional determinations of relevance – The professional review sources like those mentioned above give approximate age ranges that the materials are intended for. It is up to the professional librarians to determine relevance from there; relevance for the collection, relevance for the community and relevance for individuals who may be interested in the topic. Your collection development policy is a great opportunity to remind people of your training which makes these types of relevance determinations as a matter of course. You would likely not give Erik Larson’s Dead Wake to a 3rd grader doing a poster presentation on the Lusitania. You may, however, give an adult a fiction book whose audience is primarily teens because the book has all of the tropes, action, and/or themes that reader enjoys. You may also give a teen a picture book for a project because it has images that are captivating, rare, or may describe concepts in a way that can help describe a topic to other people, regardless of the teen’s mastery of the topic. The possibilities are endless, so I don’t recommend trying to get specific in your policy. It may be worth your while, however, to describe how books end up in certain sections to help patrons find materials and note that those sections may be browsed by anyone who finds the topic relevant.  
  • Inclusivity as a professional standard – Most collection development policies state that they strive to be representative of all people in their community. The broadness of this statement can feel all-encompassing or inclusive, but in reality, is vague enough to be difficult to define. Consider defining the communities, identities and groups you want to ensure are represented in your library. * This list does not have to be exhaustive; “including but not limited to” can be a powerful phrase. Specifically naming communities you know are marginalized or underrepresented demonstrates your commitment to ensuring representation in your collections and makes purposefully excluding those named communities against library policy. Highlighting and strengthening your commitment to vulnerable communities has an additional benefit of being solid ground for display themes. When you outline these specifics, know that you will be backed up by State Law Chapter 78, Section 33 which states that public library staff develop collections that reflect the breadth of human experience, which is both diverse and interconnected. There are several Massachusetts organizations which agree upon this principle. 

Community Input

Your library’s collection should reflect perspectives that you find in your community, perspectives that may broaden your community’s horizons, and be able to anticipate their needs. Consider having a method for community members to communicate to you items they would like to see in your collection outlined in your policy. It is an opportunity to find out what your community may be interested in. You are under no obligation to put every item that someone from the community suggests into the collection. Suggestions must still follow your collection development policy. Outlining those expectations directly in your policy allows your community members to voice their opinions while simultaneously setting boundaries that trained library professionals are the ones who make the final decisions on what the library puts on its shelves.  

Some additional questions to consider when thinking about community input include:  

  • What qualifies as a community member – A resident? A library card holder? Will you have a community member identify themselves as such?  
  • How will you address local authors in your policy?  
  • How will you address unsolicited donations, particularly those where patrons may expect to see those donations on-shelf?  
  • What timeline will you give for a response (if any) to any community collection request?  

* A last note about collection development policies is that they should always have some type of request for reconsideration as part of its policy. This is a hugely important step in protecting intellectual freedom for all, and as such, deserves its own blog post. I’ll break down some considerations to keep the process of a challenge as straightforward as possible in the next installment. 

 

Commonwealth Catalog to Undergo Scheduled Upgrade

UPDATE 10/7/2019: The Commonwealth Catalog successfully underwent its upgrade and is now back online. Thank you for your patience while we underwent this process.

Note: This post was updated on October 1, 2019 to reflect a change in date for the Commonwealth Catalog upgrade.

On Friday, October 4, 2019 the Commonwealth Catalog will be taken down for a scheduled upgrade. The new version will bring improvements to help users find books and materials they want more easily and more efficiently. Though we hope the upgrade will take less than a day, it may take up to three. The Commonwealth Catalog will be unavailable to patrons and staff during this time.

What’s Coming with the Upgrade?

Increased Security and Patron Privacy: The system will now use “tokens” instead of internet cookies, which means your activities and searches cannot be tracked by cookie trails.

More efficient searches: Searches will be broader, with related words included for title results, easier search narrowing, and the ability to select multiple different ways to refine your search results.

Faster results: Search results will load faster, and you will no longer see those flickering book jackets. You will be able to navigate around the page as the search continues to bring in live results from the various Massachusetts library systems.

Thank you for your patience while we work on making the Commonwealth Catalog an even greater resource for you and all Massachusetts residents to find the books and materials they want from anywhere in the state.

Please be prepared for the system to be down from 5pm on Friday August 9 until August 11, and check the MBLC Twitter account for updates.

Statewide eBook Sharing Evolves

By Greg Pronevitz, Executive Director of the Massachusetts Library System

Change doesn’t come from sitting on the sidelines, waiting. That’s certainly true for how the library community in Massachusetts has approached statewide eBook sharing. Six years ago the Massachusetts Board of Library Commissioners (MBLC) and the Massachusetts Library System (MLS) convened the Resource Sharing Unbound workshop. Faced with the inability to share eBooks in the same way we share print books, vendors who wouldn’t sell eBooks to libraries, and eBook pricing that was sometimes five times more than what consumers paid for the same eBook, librarians at this workshop agreed that statewide eBook sharing was a priority.

We’ve come a long way
A call to action went out to Massachusetts libraries that resulted in a modest eBook pilot project of 50 libraries in 2013.  Since then, the program known as the Commonwealth eBook Collections (CEC), has grown dramatically to 568 libraries of all types with access to over 100,000 items in Axis 360, BiblioBoard Library and Ebook Central.  The program provides a platform for marketplace advocacy and engages Massachusetts libraries in national discussions and initiatives to improve access to eBooks.

The Next chapter in eBooks
In the spring of 2017, the MLS, MBLC and the Automated Library Networks began exploring statewide eBook sharing options. Shortly thereafter, OverDrive proposed a pilot to connect the networks together into a single collection for library users. This pilot takes a major leap toward a true statewide eBook solution. In the fall, Minuteman, OCLN and SAILS joined the pilot and have since been working with OverDrive to develop this exciting solution for Massachusetts libraries.  MLS, MBLC and the Automated Library Networks plan to expand this pilot statewide.

What’s next
MLS and MBLC are pleased to announce that beginning July 1, 2018 OverDrive will be the new vendor for Commonwealth eBook Collections. Very soon, you’ll hear from MLS with more information about what this means for your library as well as information about the enrollment and the transition.  There’s much more to do, but we are excited about this transition. A true statewide eBook solution is close at hand!

Homework Help Around the Clock

Whether you are in elementary school, middle school, high school, or college, you can always use a little help with your homework! Massachusetts libraries are here to help 24/7 with reliable information from our databases. Whether it’s art, geography, history, or science that you need help with, we have a variety of resources that are available on a wide range of subjects available for you around the clock!

To get started, visit the MBLC’s public portal at libraries.state.ma.us, select your grade level and find which resource will help you. The information is available for you free of charge and can be accessed at anytime and anywhere with a Massachusetts library card.

The best part of Homework 9-1-1 is that all of the information is reliable and sourced! You don’t have to worry about whether what you are reading is true. This is information that you can’t find through a simple Google search or on Wikipedia.

To learn even more about how to use the Massachusetts databases visit your local library and ask a librarian. They can show you the best ways to utilize the resources to get the information that you need.

You can find the Homework 9-1-1 resources and all of the available databases and electronic resources at libraries.state.ma.us.

Thanksgiving History at Massachusetts Libraries

Family Celebrates Thanksgiving
A family celebrates Thanksgiving (Courtesy of the Digital Commonwealth)

Between basting the turkey and mashing the potatoes in preparation for Thanksgiving on Thursday, why not take some time to view some of the historic documents that set the stage for the annual holiday? Plymouth Massachusetts was home to the first Thanksgiving celebration in 1621, and Massachusetts libraries have the resources to provide insight of that special celebration.

The Massachusetts State Library located in the State House has a digitized copy of William Bradford’s Of Plimoth Plantation.  A State Library blog post outlines the interesting history of Bradford’s famous account of early life in Plymouth:

“The volume’s history is long and complicated, but can be summarized in a few points: between 1650 and 1726 the manuscript remained in the hands of the Bradford family until the family loaned it to Thomas Prince, Rector of Old South Church in Boston.  Prince died before volume could be returned to the family. Legend has it that British soldiers removed the manuscript from Old South Church during the Revolutionary War. In 1855, Massachusetts historian William Barry discovered the volume in the Library of the Bishop of London in Fulham Palace, and then for the next forty years individuals and historical organizations in Massachusetts negotiated for its return. In 1897 the volume was returned to Massachusetts and placed in the custody of Governor Roger Wolcott; Governor Wolcott authorized the State Library to care for the volume.” (http://mastatelibrary.blogspot.com/2015/03/william-bradfords-manuscript-volume-of.html)

In 2012, with support from an LSTA grant administered by the MBLC, the document was preserved at the Northeast Document Conservation Center (NEDCC) in Andover, Massachusetts. In addition to Bradford’s book the library has digitized copies of the Mayflower Compact, the list of Mayflower Passengers, and an account of “Thanksgiving 1621”. All of these digital resources are easily accessible to download and view here: http://archives.lib.state.ma.us/handle/2452/208249.

If you are celebrating Thanksgiving in Plymouth, you can stop by the Plymouth Public Library’s local history room to find out more about the first settlers and their histories. The Bartlett Room “houses the Plymouth Public Library’s collection of over 1200 items relating to the descendants of the Mayflower Pilgrims, as well as the many other immigrants who settled in the area.” In addition, the library’s website has digitized photos of the Plymouth Tercentenary Celebration. The photos and more information about the Bartlett room can be found here: http://pplma.omeka.net/welcome.

On behalf of the Massachusetts Board of Library Commissioners, we wish you and yours a very Happy Thanksgiving!

 

 

Shop ‘Til You Drop

Shopping for Statewide Databases : Chasing the Best Value for the Commonwealth

Tragedy and Comedy masks : From the Baths of Decius on the Aventine Hill, Rome
I’ve got some good news and some bad news…

By Paul Kissman, MBLC Library Information Systems Specialist

We’ve just completed a procurement process for the next set of statewide databases, a fifteen month long odyssey. There were moments that put me in mind of those old shopping-themed TV game shows. Some days we were contestants on Supermarket Sweep, as we frenetically raced the clock to put as much quality content in the cart as possible before the bell rang.  At other times, we were competing on The Price is Right,  guessing at that ineffable figure, the actual dollar value of a database.

But it was no game, and there were no big prize winners at the end.  With a 30% reduction in funding we knew right from the start that the results of our efforts were going to be bittersweet.  We are proud of what we accomplished, and Massachusetts libraries will continue to have a strong core set of databases.  But we also know that we have lost access to some very important products; our shared resources are that much smaller.

Where Do We Stand and How Did We Get Here?

Beginning July 1, Massachusetts libraries will have the same three vendors and a set of database products that looks an awful lot like what we have today — just diminished.

Some of you may wonder, “Why all the sound and fury then? Why the big process?”  Are we complacent, taking the path of least resistance?  Maybe we lack the courage to try something new or maybe we have a hidden bias in favor of the incumbent vendors and familiar products.

Though we heard from many libraries and invited input along the way, including a month-long open trial and vendor demonstrations to representative stakeholders, our decision-making process may look like a black box to many of you.  Without going into the gory details, here is what the procurement looked like from the inside.

Peeking Under the Hood

Who exactly sets the stage and makes the final procurement decisions? MBLC and MLS, with a sprinkling of Library for the Commonwealth.  These three organizations have worked hard to complement each other’s offerings.  With shrinking budgets and other critical priorities we can’t afford not to.  Though I’d like to think we would anyway.

MBLC appointed an advisory committee of ten very smart and knowledgeable librarians from academic, school and public libraries to help guide us through this process.  They were content specialists — the ones doing bibliographic instruction, working with teachers, students and the general public every day. Their contributions were incredibly valuable.  They each represented their own library types’ interests but showed great sensitivity to how different products would be valued by users of all types of libraries.  Not an easy thing to do.  They analyzed product titles to gauge full-text content, overlap, uniqueness and value. I came out of the process with tremendous respect for their skills and experience, and I am grateful that they were there every step of the way.  Thanks guys!

We first began to experiment with databases for all regional members twenty years ago.  Gale/Cengage, then Information Access Company, was our first provider with some general periodical content.  Since that time we have run five procurements and have contemplated many approaches.  We’ve considered targeted solutions for different library types:  school-centric products for schools, more specialized databases for our academics and special libraries, local newspaper products only available to parts of the state.  We’ve tried creating a market basket, where preferential pricing was offered for libraries or groups wishing to supplement what the state could offer.  Five years ago, we managed to expand the subject areas and types of resources, asking for genealogy and language learning products, both general and specialized encyclopedias.  Though the genealogy and language products didn’t pan out, we were able to add a general encyclopedia for the first time.

We have to find products that appeal to all types of libraries.  The scope of the our procurement is determined by usage statistics and surveys.  Usage statistics are necessarily limited to current product offerings. However, when establishing the procurement scope, we only use these statistics to draw inferences about subject coverage, not about particular titles from particular vendors.  The only exception to this rule is The Boston Globe, a specific title.  A large library survey in the spring of 2016 gave us broader insight into library preferences.

Why Do We Always Seem to End Up with the Same Vendors?

The answer is fairly straightforward.  They have consistently provided the best value for the Commonwealth.  It doesn’t mean that this will always be the case.

In the past we’ve disqualified vendors because they could not demonstrate the capability to roll out services statewide, work with our statewide login process (geolocation for users in Massachusetts) or set up 1,600+ library accounts. They couldn’t provide interoperability with library discovery systems and knowledgebases, provide granular usage statistics and related management tools. Not this time.  All six vendors were sufficiently qualified.

We try really hard to be objective and open to new solutions.  I know that I get enthused about new products, new platforms, new vendors. I also like to see the progress that familiar companies have made with their user interfaces.  From one procurement cycle to the next, the three big periodical vendors, EBSCO, ProQuest and Gale seem to leapfrog past each other in user interface design and usability .  This time around all three main platforms were really solid, with contemporary interfaces providing excellent user experience.  That hasn’t always been the case.

From the library community we hear competing interests.  Some academics have urged us to license EBSCO so they can repurpose their limited budgets. Public libraries and schools may not want us to change vendors because then they would have to extensively retool and retrain patrons.

There is no alchemical mixture of intangibles at work here. As with any rigorous procurement, we use weighted score sheets to evaluate the various components of each proposal.  Content (which is weighted most heavily), organizational qualifications, technical qualifications, ability to license to all our users, all are evaluated and quantified.  Cost is the last factor we look at.

What’s on Offer

It is important to remember, we can only evaluate what the vendors propose. Sometimes librarians will ask why we didn’t license a particular product.  Often the answer is, “It wasn’t proposed”.  Sometimes products are simply out of scope. Sometimes proposed packages don’t provide enough valuable content to schools, or academics, or even to public libraries.

Sometimes there is not a good business case from the vendor perspective.  We can’t afford to replace the large base of existing academic contracts for products like Academic Search Premier from EBSCO.  EBSCO has indicated that a statewide offering this comprehensive would be way beyond our means and so they don’t propose it.  Thus, academic libraries see they will need to keep their EBSCO contracts, but they also find tremendous value in Gale Academic OneFile as a complement to their own locally-licensed content.

The Globe is the Globe.  We reached out directly to both the Boston Globe and New York Times, but they declined to bid.  For the Globe, ProQuest was the only game in town.

Encyclopedias – World Book and Britannica were both highly esteemed products. Britannica appealed more to public and academic libraries, as World Book seemed more targeted to K-9. At the end of the day, Britannica had the broadest appeal, and was the product that we could afford.

So here we are, entering a new fiscal year with old friends.  We ended up here for good reasons. Maybe next time around things will turn out differently.

It’s Always Baseball Season at Massachusetts Libraries

Opening Day is getting so close you can start to feel it; the days are getting longer, the snow is melting, and the air is getting warmer. Pretty soon we’ll be back to the pennant race, but for now there is still more time to wait until the first pitch.

To fill this gap, you can find books, pictures, newspaper articles and more from your local library to satisfy your baseball needs until opening day rolls around.

Because baseball is the sport that best lends itself to literature, reading may be the best way to get excited for the new season. Baseball has been the muse for countless authors since its earliest days as a sport. Concord resident and Historian Doris Kearns Goodwin’s memoir “Wait Till Next Year” tells her story of growing up in New York when the Dodgers, Giants, and Yankees all competed for the city’s loyalty. “Ball Four” is former Yankees pitcher Jim Bouton’s diary of the 1969 season as he tried to restart his career with the expansion Seattle Pilots as a knuckleballer. Bernard Malamund’s classic “The Natural” is probably more famous for its film adaptation starring Robert Redford, but the book (Malamund’s first) is just as good.  All of these books and many more baseball classics can be found through the Commonwealth Catalog.

If the early history of the game is what piques your interest, you can find information and artifacts through Biblioboard’s baseball anthology. It has early rules, how to guides, pictures, and histories to educate and entertain you.

You can find more of Boston’s baseball history at the Digital Commonwealth. Search through old photos of the Red Sox, the Boston Braves, and the teams that have visited Boston to take on the hometown teams.

If all of this isn’t enough, and you just want to relive the recent Red Sox glory days, head over to libraries.state.ma.us and search through the archives of the Boston Globe to take yourself back to 2004, 2007, and 2013, and feel like you’re winning the World Series with the Sox all over again.

We hope that you enjoy these fun resources all season long as you kick back with some peanuts, Cracker Jacks, and root, root, root for your home team.