Remarks from MBLC Board Chair Roland Ochsenbein

Remarks given as the Board Chair Report at the April Meeting of the Massachusetts Board of Library Commissioners

Twenty-eight days ago, on March 5, we held our monthly MBLC board meeting at the Boston Public Library. BPL President David Leonard welcomed us and we conducted our business that day in the usual fashion, together in the Commonwealth Salon. Afterward, we toured the digitization labs. It was a normal, bustling day at the BPL.

The next morning, I spoke at a legislative breakfast hosted by the Bigelow Free Public Library in Clinton, one of the last of the breakfasts leading into the FY 2021 legislative budget season. The breakfast was well attended, the mood upbeat and enthusiastic. Representative Natalie Higgins, the House Library Caucus Co-Chair, also spoke, as did Senator Harriett Chandler and Representative Harold Naughton, all of them articulate library supporters. Coming off a year in which our total funding exceeded our request (for possibly the first time ever!), there was by contrast a hint of caution in their comments regarding next year. Important needs in education, transportation infrastructure, and other areas would compete for any increases the state would see in its revenue collections. Mind you, this was before the spread of the corona virus was fully understood. Libraries will be okay they assured us, but just know that there is some pressure next year. As of a few weeks ago, that was where we were going into next year.

Since then, and with stunning speed, the world has completely changed.

Beginning on March 13, Governor Baker began issuing increasingly severe emergency orders in response to growing concerns over the spread of the corona virus.  On that day, he issued an order prohibiting large gatherings. Two days later, he ordered public schools closed, prohibited gatherings of 25 or more, and prohibited on premises consumption of food and drink at bars and restaurants. Four days after that, he activated the National Guard. In another four days, on March 23, he ordered non -essential businesses to cease in-person operations, and he issued a statewide stay-at-home advisory. And just two days ago, he announced that the DCU Center in Worcester is being stood up as a field hospital, and that an arena at Fitchburg State is being outfitted as a temporary morgue if needed…an arena to serve as a temporary morgue.

As we meet today, remotely via Zoom video conference, it is a very different world compared to that of last month’s board meeting in the marvelous surrounds of the Boston Public Library. Today, all public library buildings in the Commonwealth are closed to the public, as are nearly all academic and special libraries. That is an extraordinary statement. The only other time this has occurred was not during the Great Depression or a World War, it was during the influenza pandemic of 1918, when an estimated 675,000 people in the U.S. and tens of millions worldwide succumbed to the disease.

I am extraordinarily impressed with the response of the MBLC leadership and staff and those of our affiliates during this difficult time. The number of communications that have come out this past week or so as things have developed so rapidly– updates, advisories and announcements, including the comprehensive MBLC Service Update from yesterday– are excellent and so needed at this time. I was also pleased to see articles from publications such as the Boston Globe and the Atlantic describing how the availability of library services, many of them digital, are playing an even more important role at a time when buildings are physically closed—eBooks, audiobooks, databases, online courses, virtual story times, outside-the-building WiFi access, phone assistance and outreach, and more. The MBLC, the affiliates, and others have been working to expand the already wide access to electronic offerings. At a time when most are staying home and schools are closed, these services are enormously beneficial, possibly even life saving. I’ve seen any number of communications from libraries around the state, on social media and elsewhere, offering service updates that are resourceful, creative, and uplifting even in this heavy time. Libraries at their best. I am proud to be associated with this community.

We will eventually recover. I personally think it will take a long time to fully recover. There are many long-term consequences that are not yet understood. That said, public libraries and the role they play in society will be, I am certain, critically important to recovery efforts in too many ways to list here. And I think this may well be the focus of our message over the coming months, as we, at the appropriate time, turn our attention to regaining full operations.

The budget fallout may also be significant. The FY 2021 state revenue forecasts will certainly be revised as a result of the economic disruption we are experiencing, and that in turn will inform a new look at FY2021 and beyond. We will need to communicate our needs and our value often and clearly to lawmakers. Further, it is unclear what impacts, if any, there may be on the construction program in terms of passing the bond bill, raising the cap, and whether or to what extent projects may be delayed or reconsidered at the local level. I think there is also concern building on the municipal level about next year’s local budget picture. Local tax receipts will be directly affected by the temporary closure of businesses, loss of sales/meals/room taxes, and the compounding effects of job losses. But then there may also be some positive countervailing consequences from the various stimulus measures.

Looking ahead, there are at this moment more questions than answers but what IS clear is that the future looks very different today than it did just a few weeks ago, and our role in supporting libraries and helping make things better for people may never be more important than it will be over the coming months and possibly years.

Finally, I’d just like to say that, according to health officials, it seems clear we are in for a very difficult few weeks or months immediately ahead. I pray for all of our good health.

Baseball Season Starts Now with your Library

Major League Baseball was set to open its season today, but it has been delayed as a result of the Covid-19 crisis. Even though the players won’t be taking the field, you can still get your baseball fix today through your Massachusetts library! 

The Digital Commonwealth has an extensive collection of historic baseball photos taken by legendary Boston photographer Leslie Jones.  Jones took photographs of the Red Sox and the Boston Braves throughout the mid twentieth-century, and captured many visiting players as well including Jackie Robinson. There is also baseball artwork, photos of the UMass Amherst baseball team, and other historic photos of the game being played in and around New England.Baseball is not only a game, it is the inspiration for numerous books, available at your fingertips through the Massachusetts eBook program LEA. New  titles include Evie Drake Starts Over by Linda Holmes, a love story about “a woman who has lost her husband and a major league pitcher who’s lost his game,” The Resisters by Gish Jen, a story about a dystopian future where society is divided and baseball allows one young girl to cross that divide, and The Cactus League by Emily Nemens which “unravels the tightly connected web of people behind a seemingly linear game.” Classic baseball books available through LEA include Wait Till Next Year by Doris Kearns Goodwin, The Natural by Bernard Malamud, and Ball Four by Jim Bouton. Get started with LEA today by borrowing a book about baseball.

Filmmaker Ken Burns has allowed PBS to stream his renowned nine part documentary “Baseball” for free on its website. The documentary starts at the very origins of the game in the nineteenth-century and follows it up to the present day highlighting the unique aspects of the game and the personalities that have made it the nation’s pastime. The documentary is streaming for a limited time on the PBS website.Even though the umps won’t be yelling “play ball!” today, we can at least indulge in some photographs, books, and movies to hold us over until the baseball season officially begins.

2020 Census: Now is the time to get involved!

By Maura Deedy, Library Advisory Specialist at the MBLC

Last month, I hosted three 2020 Census 101 sessions around the Commonwealth. These sessions brought together librarians and other community partners together to receive information about the 2020 Census, and think about how to share it with their community.

On Monday February 24, 2020 I spent the morning with 19 librarians from Western Mass at the Massachusetts Library System Northampton office. We kicked off the meeting with introductions and sharing. In that spirit, here are some of the wonderful ideas Massachusetts libraries are doing to support a complete count in our communities:

Greenfield Public Library will have one dedicated laptop for self-response with trained staff available at all times to answer census questions. They’ll host pop up events in the community at the senior center and Stone Soup Cafe.

Many libraries will have a designated computer, like Palmer Public Library and Paige Memorial Library (Hardwick). Libraries may consider removing authentication or modifying time limits to support census self-response and putting a short cut on each workstation.

A few libraries discussed their partnerships with the local senior center or council on aging. Heath Free Public Library and Dickinson Memorial Library (Northfield) are planning on outreach events at local senior centers. They will bring laptops and devices to help with self-response.

Tyler Memorial Library (Charlemont and Hawley) shared that they successfully advocated for additional funding to expand hours to encourage local residents to complete their census at the library using library tech or with their own devices. The disparities in access to broadband internet are more acute in Western Mass, where libraries or municipal buildings are the only places with Wi-Fi available.

Westfield Athenaeum is training their staff on how to answer basic census questions, and put a direct link to the census website on the desktop. They are working on a census focused story time for children with counting activities.

For many of the smaller libraries in Western Mass that may not have the staff to run programs, making passive displays is an excellent solution. Tilton Library (Deerfield) will have displays with information, handouts and an FAQ.

One of the activities in the training was a design thinking workshop about who our hard to count communities are and planning an activity to reach them. Look for that on our 2020 Census guide.

2020 Census Resources:
Census 2020 in Massachusetts: https://guides.mblc.state.ma.us/census

American Library Association: http://www.ala.org/advocacy/govinfo/census

Secretary of the Commonwealth: https://www.sec.state.ma.us/census2020/index.html

A Message from Governor Baker about COVID-19

Governor Charlie Baker sent out an email to state employees regarding the Coronavirus or COVID-19. Here is what he had to say, and some tips to help prevent the spread of the diseases including the flu and the common cold:

Your health and safety is our top priority. While the risk associated with the Coronavirus or COVID-19 remains low in Massachusetts, I want to discuss what we are doing to prepare and what you can do to both stay informed and to prevent spreading the virus.

We have been working with our federal and local partners daily as we build on our existing plans to deal with this virus, and we will adapt when need be to keep people safe.  Yes, it is very contagious, but it is also not a danger to the vast majority of the people who do catch it.  The threat in the U.S. and the threat in Massachusetts at this time remain low, and our constant surveillance efforts and ongoing dialogue with the health care, infectious disease and public health experts here in Massachusetts will ensure we make appropriate adjustments along the way.

These simple precautions will help prevent the spread of the flu and other respiratory illnesses:

  • Cover your mouth when you cough or sneeze, using a tissue or the inside of your elbow.
  • Wash your hands for 20 seconds with soap and warm water frequently and use hand sanitizer.
  • If you have a fever or feel sick, stay home and call your healthcare provider.
  • Clean surfaces that are frequently touched such as doorknobs and countertops with household cleaning spray or wipes.
  • Think ahead about how to take care of yourself and your loved ones if the virus starts to spread.
  • Get the flu vaccine – it is not too late!

The latest information about COVID-19 in Massachusetts is available at the Department of Public Health’s website here: https://www.mass.gov/guides/information-on-the-outbreak-of-2019-novel-coronavirus-covid-19

And a printable factsheet is available here: https://www.mass.gov/doc/english-2019-novel-coronavirus-2019-ncov-0/download

The latest Centers for Disease Control information about COVID-19 is available here: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Additionally, MEMA’s Office of Preparedness and Emergency Management has posted helpful recommendations for what individuals can do to prepare for potential emergencies. That information is available here: mass.gov/KnowPlanPrepare

It is important to remember that there is only a single case in Massachusetts and local health officials confirm that this individual is recovering well.

The folks at HHS and DPH are working around the clock with our federal partners. I want to thank them and everyone across state government for serving the people of Massachusetts.

Age-Friendly Funding Alert: 2020 AARP Community Challenge

By the Mass Healthy Aging Collaborative and AARP

The application period for the 2020 AARP Community Challenge is open!

The AARP Community Challenge provides small grants to fund “quick-action” projects that can help communities become more livable for people of all ages. Applications are being accepted for projects to improve housing, transportation, public space, technology (“smart cities”), civic engagement and more.

Please visit the grant webpage here for eligibility info and other details and the following downloadable materials before starting the application process. When ready, select the “Apply” button to register for the 2020 AARP Community Challenge.

SEE PAST PROJECTS!

Important Dates

  • April 1, 2020: Applications are due by 11:59 pm (ET)
  • May 26, 2020: Applicants will be notified of their status this week
  • July 15, 2020: The selected grantees will be announced to the public — and the project work can begin — on or around this date
  • November 9, 2020: All funded projects must be completed
  • December 11, 2020: Deadline for after-action reports

Looking Ahead to 2020

Patrons exploring the Valente Branch of the Cambridge Public Library

By Rob Favini, Head of Library Advisory and Development at the MBLC

One of the most interesting parts of my job involves providing outreach and advisory services to librarians, directors, trustees and friends groups. It is a unique perspective that affords me a front row seat to what’s happening in libraries across the Commonwealth. With the start of the New Year, I’ve been thinking about the important trends that I will be following in 2020. I’d like to share my top 5 in no particular order.

EBOOKS

Libraries have been dealing with challenges around eBooks for quite some time now. First there were logistical problems to solve around platforms and policy. In 2019 a new set of challenges was brought to the forefront with MacMillan Publishing’s embargo of new title access to public libraries. With consumer eBook sales slowing and library eBook circulations exploding Macmillan is making the argument that libraries hurt book sales. The proposed embargo unified libraries in opposition and resulted in dozens of letters to Macmillan’s CEO John Sargent from Massachusetts libraries and organizations and an ALA national campaign and petition.  Libraries and publishers will be following this case very closely throughout 2020 as it may set a new industry standard.

LIBRARY AS SOCIAL CONNECTOR

To borrow Eric Klinenberg’s term from his book Palaces for the People, libraries continue to play the important role in maintaining social infrastructure, the glue that binds communities together. Across Massachusetts, libraries have become a driving force of social infrastructure with innovative programs and services that used to be unique but are now commonplace. Library programs and services around STEM, ESL, Citizenship, Wi-Fi hotspots, library of things, workforce development (the list can literally go on and on) are now common. In 2020 libraries will continue to adapt services to social needs as they address the ongoing opioid crisis, the 2020 Census, community food/housing insecurity, and a presidential election to name just a few.

LIBRARY TRUSTEES AND FRIENDS ARE NEEDED NOW MORE THAN EVER

The MBLC’s advisory services to library Boards of Trustees and Friends Groups covers a lot of territory from trustee orientation sessions to fielding inquiries on dozens of topics every day. The amount of activity speaks to the important role that these groups have in the promotion and advancement of public libraries. When Trustees and Friends are well informed and aligned with the goals of the library they become powerful advocates. As crucial as these allies are, there are many libraries with unfilled trustee seats, or open positions on their Friends’ boards. The health of Trustee and Friend boards directly impact the health of our libraries. Attracting active participation from all voices in the community is critical and pays big dividends. Current Trustees, Friends, and library staff should always be on the lookout for the next great addition to their boards.

THEY DIDN’T TEACH ME THAT IN LIBRARY SCHOOL!

The list of skills needed to run a successful library seems be growing at an accelerated pace. In addition to the demands created by innovated programing mentioned earlier, library managers are increasingly finding themselves in uncharted territory. Today’s library manager has to have expertise in human resources management, budget analysis, local political/regulatory process, environmental science and public relations. To make things even more complicated, every municipality is unique so even library managers with experience are challenged. The good news is that efforts in 2019 by the Massachusetts Library System with their Library Director Round Table series and the Massachusetts Library Association’s Leadership and Management Section have started a conversation and support network for library directors and managers.

LATE FINES

2019 saw a growing number of libraries go fine free in Massachusetts and across the country. Earlier in the year the American Library Association passed a resolution declaring library fines an economic barrier to library access and a form of social inequity. Many libraries have come to the conclusion that in their communities fines are not an effective way to ensure that materials are returned in a timely manner, and many make the argument that fines have become a barrier to library access disproportionately impacting younger and lower income users. Recent libraries that have announced going fine free include the Robbins library in Arlington, The Jones Library in Amherst, the Morse library in Natick, and the Burlington Public Library. In addition the Boston Public Library announced the abolishment of fines for library users under the age of 18. This is a trend that is picking up momentum, and will no doubt continue in 2020.

How are these trends impacting your library? What’s on your radar for 2020? Leave a comment and join in the conversation!

LSTA Grants: More Than Funding

By Rob Favini, Head of Library Advisory and Development at the MBLC

What do kids coding, a town’s 300th anniversary, a community garden, and engaging citizens in civic discussion have in common? They are all centerpieces of library programming in Massachusetts funded by Library Services and Technology Act (LSTA) grants administered by the MBLC. If you haven’t thought about applying for an LSTA grant, now may be the time!

The LSTA grant season has kicked off with the approval of the FY2021 grant round by the Board of Library Commissioners at their November meeting.  In addition to funding, LSTA grants have a positive impact on library staff, communities, and beyond. I’d like to point out just a few.

Prove a Concept: With limited resources it is difficult to engage in new programming. Having an outside funder takes a degree of risk away from a library when engaging in new programming, or services that serve new user populations. An LSTA grant is a great way to focus thinking around a programming idea, set schedules, and determine measures of success. The grant application process ensures that all aspects of the program are set before any spending happens. Successful grants are often used to demonstrate the need for continued support. It is not uncommon to see a popular LSTA grant become ongoing program funded by the municipality, friends group or other funding entity.

Staff Development:  Grants are a great source of outside funding, yet few libraries have the in house capability to identify and apply for them. An LSTA grant is an excellent way to build staff expertise in grant writing and execution. Applicants to the grant program will receive extensive training and consultation through the life of the grant. MBLC grant specialists work with grant recipients to ensure success.

Community Partnerships: Many LSTA grants serve as a catalyst for library engagement with community partners. LSTA grants have funded libraries to work with local historic commissions, social service providers, arts and cultural institutions, and schools. Programming with partners increases a library’s visibility and reach to their users. In many cases libraries build vital community relationships that last well beyond the life of a grant.

Tapping into the Latest Trends: Library programming is constantly changing. The MBLC staff is constantly introducing new grant programs designed to meet the ever evolving needs that libraries meet. Need some programming inspiration? Take a look at our grant offerings.

Promoting your library: Showcasing LSTA Grants are a great way to shine a light on your library. Publicizing LSTA grant programming shows your library at its innovative and creative best. In addition, highlighting the use of outside federal funding demonstrates your commitment to fiscal responsibility.To learn more about this year’s LSTA Direct Grant round visit: https://mblc.state.ma.us/programs-and-support/lsta-grants/application-index.php  Here you will find grant project fact sheets, timelines, application requirements, and FAQ.

What it Means to be a Library Friend: By Vicki Kaufman

Former MBLC Commissioner and Friend of the Weymouth Library Vicki Kauffman (right) with MBLC Commissioner Les Ball.

As we celebrate National Friends of Libraries Week, we’ve reach out to one of the best friends libraries have, Vicki Kauffman. She is a previous MBLC Commissioner and active with the Massachusetts Friends of Libraries and Friends of Weymouth Public Libraries. We asked her to share her thoughts on what it means to be a library friend. Thank you, Vicki!

As with virtually every Friend, I’ve been going to Libraries since I first learned to walk.  As someone who’s had to move a number of times, the first thing I do in every new community is go to the Library and join the Friends, to support the Library and become involved with its activities.  I was fortunate enough to have been a Commissioner on the Mass Board of Library Commissioners; because I voiced my support of Friends activities, I was asked to join MFOL.  So naturally, when I moved to Weymouth, my first move was to join the Weymouth Friends.  

Friends organizations everywhere have supported Libraries financially – at times crucially making up for financial shortfalls in library budgets, or for urgently needed renovations and materials.  Friends are a base of both vocal and practical support, responsible not only for underwriting programs and activities, but energizing the community when support at crucial times is needed for votes from assuring municipal financial support to a new building.  Being a Friend is its own reward – not only for the satisfaction of seeing the Library benefit from our work, but for discovering a wonderful circle of new friends, because Library folks are great!

Want to meet more friends? Come to the Massachusetts Friends of Libraries Annual Meeting and program on Saturday October 26, 2019 at South Hadley Public Library. Sign up today: 

https://mblc.libcal.com/event/5630060

One of the Greatest Friends of Library Book Sales on Earth

Massachusetts has a lot of impressive Friends of Libraries groups that put on great book sales throughout the year. However, what happens at the Needham Public Library’s Book Sale is truly special, making it in my opinion, one of the greatest Friends of Library book sales on earth! In 2017, the Needham book sales made $91,000 to support library services, setting a new record.

Here are their three keys to success:

  1. Have an Incredible Friends group
  2. Keep a dedicated space
  3. Have online sales that keep you going year-round.

The Friends are responsible for the sales’ great reputation

Pictured below are just some of the Friends who make the sale a success. This group is very active and puts in a lot of hard work to ensure that everything runs smoothly. The Friends not only operate the weekend sale, they have also developed a process for the ongoing and online sales.  One of the most important roles they have is ensuring the quality and the variety of the books that are for sale. They’re all previously owned books, but they’re in “like new” condition.  This is important because after 10 years of running the sale, it has a growing reputation has a great place to go for a variety of books at an unbeatable price.

Space is the key

The Friends need the space for two reasons, the ongoing sale and for the group’s ability to accept and store donations. The Friends ongoing book shop (pictured below) is given a high-visibility location next to the circulation desk. People shop year-round for great bargains and can pay for the books at the circulation desk.

The Friends group also has a large storage area (pictured below) in the upper floor of the library. This space was designed intentionally for this purpose when Needham built its new library.  It gives the Friends the space they need to store donations, but it’s also where they sort and store books for online sales through Amazon.

Amazon Keeps the Sale Going

Online sales are a big part of what makes the Needham Book Sale so successful. It means they can be selling books and raising money even when the library is closed. Books are listed on Amazon and can be accessed by shoppers who search the title. Although this is a large undertaking, all of the hard work pays off by expanding the network of potential book buyers worldwide.

A lot of hard work and dedication goes into making the Needham Library book sale such a great success. There were lots of happy customers excited to read their newly discovered book purchases. The great part of any library book sale is you never know what you’ll find, and that’s what keeps people coming back.

Celebrate National Friends of Libraries Week!

By Maura Deedy, Library Advisory Specialist at the MBLC

We are thrilled to kick off National Friends of Libraries Week. This is an opportunity for libraries to celebrate the role of the friend. Friends advocate, fundraise, champion, and promote the library in their communities.

In 2018, libraries reported over 59,000 library friends at 308 libraries. These are the people who understand and value the importance of the library in their community. Some friends groups have less than ten people, and others count up to 1000 members! What they have in common is that they are passionate about their local library.

These organizations are usually private 501c3 groups with their own board and officers. A friends group will engage in membership drives, book sales and other activities to help raise funds to supplement the municipal budget. Maybe you’ve been to a local book sale or perused a cart tucked near the circulation desk. Donated books sold by friends groups help provide direct financial support. Friends purchase museum passes, furniture, and sponsor summer reading programs, cook book clubs and more.

Friends can play an important role in advocating for the library to local and state officials. They are able to leverage their voice and knowledge of the library, and help tell the library story to ensure adequate funding is needed. Friends can also play a key role in any local bond or ballot votes, overrides and more. The Massachusetts Friends of Libraries is an association formed to provide leadership on issues of regional, state and national concern to libraries, including encouraging and assisting in the formation and continued growth of Friends of Libraries. They promote awareness on library issues and advocate for state funding to libraries through the Commonwealth. Visit https://libraries.state.ma.us/pages/friends-of-libraries-week-19 to learn more about Friends groups in Massachusetts.

National Friends of Libraries Week is coordinated by United for Libraries, a division of the American Library Association with approximately 4,000 personal and group members representing hundreds of thousands of library supporters. United for Libraries supports those who govern, promote, advocate, and fundraise for libraries, and brings together library trustees, advocates, friends, and foundations into a partnership that creates a powerful force for libraries in the 21st century.