Job Details

Tenure Track Access Services Librarian, Framingham State University (Framingham)

Job Description:

GENERAL STATEMENT OF DUTIES:

The Access Services Librarian manages and provides the strategic direction for the Access Services Department, and oversees the main public service desk, circulation, stacks maintenance, course reserves, and interlibrary loan.
The librarian develops departmental goals and objectives in support of the mission of the library and the university; creates, implements, and evaluates departmental policies and procedures to meet user needs and expectations;
and ensures the public service desk is fully staffed and the staff is trained to provide a positive user experience. The librarian coordinates with the university's information technology department and the Minuteman Library Network to implement and update access services-related tools, systems, and technologies.

SUPERVISION RECEIVED:

Head of Library

SUPERVISION EXERCISED:

The librarian is responsible for hiring, supervising, training, developing, and evaluating full-time, and part-time non-exempt staff and a cohort of student assistants.

EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:

Responsible for the daily operational management, and development, implementation, and evaluation of the Access Services Department's services.
Supervises, schedules, trains, participates in hiring, and evaluates the department's full-time and part-time staff, and student assistants.
Serves as liaison to the Financial Aid Office and authorizes payment for all work-study students assigned to the library. Coordinates with library administrative manager on student contracts.
Resolves issues involving scheduling and coverage of public services areas, keeps track of work-study pay records, and keeps the Dean informed about any staffing issues.
Responsible for overseeing, coordinating, developing, supervising, implementing, and evaluating circulation, course reserves, and interlibrary loan services.
Creates and supports a welcoming and inclusive department and user experience.
Creates a positive team environment that fosters collegiality and innovation. Mentors and develops staff talent and engages staff in collaborative strategic planning, decision making, and delivery of user-centered services.
Supervises work related to stack maintenance including the shifting of collections, shelf reading, inventory projects, special projects, and participation in the weeding process.
Aligns departmental metrics and uses data and assessment techniques to evaluate and improve department's services.
Prepares annual report on departmental activities and contributes Access Services related data for annual library surveys.
Represents the library on appropriate campus, Minuteman Library Network, and other relevant committees, working groups, meetings, and conferences.
Maintains current knowledge of trends and best practices as they relate to the department.
Performs other related duties as assigned or required to meet department and university goals and objectives.

WORKING CONDITIONS:

Work primarily occurs on site in the Whittemore Library on the Framingham State campus. Some evening and weekend hours may be required.

Qualifications

Requirements:

MINIMUM QUALIFICATIONS:

Master's degree in Library and Information Science from an ALA-accredited institution.
Supervisory and training experience.
Familiarity with online public access catalogs, ILL functions, basic copyright law, and policies and procedures related to public services.
Effective oral and written communication and interpersonal skills.
Ability to deliver and prioritize excellent customer services.
Sensitivity to working in a diverse work environment.
Ability to solve problems effectively and exercise good judgement.
Adaptable and flexible with strong organizational skills.
Ability to function both as a team member and team leader.
Proficient with computers and Access Services related technologies.
 

Additional Information:

This is a full-time, exempt, benefits-eligible position in the Massachusetts State College Association (MSCA) bargaining unit at a librarian rank commensurate with experience and credentials and in accordance with Appendix O of the MSCA contract (http://mscaunion.org/day-and-dgce-contracts/). The anticipated starting salary range is $60,000-70,000 at Assistant or Associate Librarian ranks.

Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.

Framingham State University is an equal opportunity employer. The University considers all qualified candidates without regard to race, color, sex, age, national origin, disability status, Veteran status, gender identity, gender expression, sexual orientation, genetic information, or any other characteristics protected by law.

Members of underrepresented or minoritized groups, women, veterans, persons with disabilities, and all persons committed to equity, diversity, and inclusive excellence are strongly encouraged to apply.

Full/Part Time

Full Time

Education

MLS/Masters

Salary Range

$60,000.00 - $70,000.00  / year

Closing Date

How to Apply

Application Instructions:

Application link: https://framingham.interviewexchange.com/jobofferdetails.jsp?JOBID=189671

Candidates must apply online by submitting:

Cover Letter,
Resume/CV,
Equity and Inclusion Statement*,
Names and contact information for three (3) professional references (references are not contacted automatically upon submission of application).
*The Equity and Inclusion Statement is an opportunity for candidates to discuss professional skills, experience and/or willingness to engage in activities that would enhance the university's efforts to promote a diverse, equitable, and inclusive community. Equity and inclusion statements will be considered as part of a transparent and comprehensive review of candidate application materials.

Official transcripts must be submitted upon appointment.

For best consideration, please submit application materials by July 6, 2025. The review of applications may continue beyond that date and until the position is filled, at the discretion of the search committee.

Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket.

Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or humanresources@framingham.edu.

Posted

2025-06-26 |  Quick link to this job