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L2 Circulation Assistant, Worcester Public Library (Worcester)
This is a paraprofessional position under the direction of the Manager of Circulation Services. The Circulation Assistant assists with planning and organizing activities; performs circulation and clerical/administrative work; assists patrons in the use of the library services, facilities and equipment; and interprets library policies to patrons. This position is involved in all operations related to circulation of library materials while delivering an excellent customer service experience. The ideal person in this position will possess excellent interpersonal, communication, and customer service skills and have experience working with diverse populations in an urban community. Schedule will include evenings and weekend hours and working at other locations.
Bilingual applicants are encouraged to apply.
Qualifications
MINIMUM ACCEPTABLE:
· High school diploma or equivalent
· Data entry experience and/or community public service work, such as library, bookstore, or equivalent
· Ability to successfully pass CORI/SORI
· Reliable transportation to travel between locations
PREFERRED QUALIFICATIONS:
· One (1) year of supervisory experience
· One (1) year of data entry experience and/or community public service work, such as library, bookstore, or equivalent. Specific courses that have hands-on experience may be substituted for work experience
· One (1) year customer service experience
· Experience working with a diverse population
Full/Part Time
Full Time
Education
NA
Salary Range
$21.82 - $26.28 / hourSalary Notes
Salary based on experience
Closing Date
6/18/2025
How to Apply
To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter on or before: OPEN UNTIL FILLED, applications received prior to or on FRIDAY, JULY 11, 2025, will receive preference. Preference is given to Worcester residents. To: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Preference given to Worcester Residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall Human Resources, 508-799-1030, Hiring@Worcesterma.gov
The Worcester Public Library makes every effort to support ALA’s “Core Competences of Librarianship” http://www.ala.org/educationcareers/careers/corecomp as approved and adopted as policy by the ALA Council, January 27th 2009 and, as an Affirmative Action/Equal Opportunity Employer, values diversity and aims to have its workforce reflect the community.
Posted
2025-06-27 | Quick link to this job