Job Details

Customer Services Associate I, Seekonk Public Library (Seekonk)

Are you passionate about helping people and love being around books, technology, and community? We're looking for a friendly, motivated Library Customer Services Associate to join our team and be the welcoming face of the library!

In this public-facing role, you’ll connect directly with library users- checking out materials, issuing library cards, recommending great reads, and assisting with technology and digital resources. If you’re a people person who thrives in a fast-paced environment and enjoys making someone’s day a little better, we’d love to meet you!

What You’ll Do:
Help patrons check out, renew, and request materials
Issue library cards and maintain user records
Answer questions and provide top-notch service
Assist with technology- everything from the catalog to our eLibrary
Re-shelve returned materials and process inter-library loans
Explain library policies and help resolve routine issues
Be part of a friendly, collaborative team

What You Bring:
Comfort using basic computer tools (Windows, web browsers, social media)
A customer-first attitude and a calm, courteous demeanor
Excellent communication and teamwork skills
The ability to move materials (lift up to 25 lbs, push carts, stand for extended periods)
Flexibility to adjust to a fast-paced, dynamic public service setting
Bonus points if you have prior library or customer service experience—especially with the SIRSI/Dynix system or SAILS network

The details:
This is a part-time position, 19 hours/week
Schedule may include evenings and some Saturdays
Covered under the collective bargaining agreement with the Seekonk Public Library Employees Association, MLSA, AFT Mass.

Qualifications

A high school diploma or equivalent

Full/Part Time

Part Time

Education

NA

Salary

$19.46  / hour

Closing Date

Accepting applications until position is filled

How to Apply

The Town of Seekonk uses BambooHR for applications, if you are interested in applying please follow the steps on BambooHR .

Posted

2026-06-23 |  Quick link to this job