Job Details

Information Assistant (Part-Time), Everett Public Libraries (Everett)

Position Summary:

As a part-time Information Assistant, you perform various duties that maintain library technical support and user services. You will work closely with other library staff and be supervised by the Library Director. Each day you will utilize your attention to detail and interpersonal skills to maintain clerical work, print patron materials, perform reader advisory, help patrons find research and reading materials, and request items from an associated library. Preferred candidates will have experience in using print and online research resources, strong customer service skills, and the ability to instruct others on the use of technology and information sources.

Essential Duties and Responsibilities:

Sort and place library items in their proper places.
Locate library materials in all formats.
Assist in the creation, routing, revision, and approval of various online documents.
Provide instruction on research and the use of library equipment.
Issue library cards, and maintain library equipment in proper working order.
Contribute to the safety and security of the library patrons, staff, and facilities through awareness, communication, and discernment.
Open and close the library as scheduled.
Duties may include circulation tasks and processing new materials.
Community outreach, including some offsite work, may be required.
Perform other duties as assigned by the Library Director

Qualifications

Required Skills and Qualifications

Proven knowledge of computers and their uses in the library environment (Windows; Microsoft Office; G-Suite, Internet) is required.
Good organizational skills, strong customer service skills, and a team player with creativity and initiative.
Ability to serve a diverse community with tact, confidence, and enthusiasm.
Ability to communicate effectively with other staff.
Ability to troubleshoot library equipment.
Ability to exercise sound judgment independently and with supervision.

Preferred Qualifications

Bilingual in English and Spanish, Haitian Creole or Portuguese highly preferred.
Masters of Library Science (MLS)/Masters of Library Information Science (MLIS), currently enrolled in an MLS/MLIS program, or intending to take MLS/MLIS classes within one year after hiring or equivalent experience.
Physical Demands & Working Environment:

This position requires regular interaction with members of the public and City staff. Employees must demonstrate professionalism, patience, and the ability to manage a high volume of resident requests in a fast-paced customer service environment.
Must be able to navigate the work area independently
Must be able to reach materials at various angles and locations

Full/Part Time

Part Time

Education

BA/BS

Salary

$23.29  / hour

Closing Date

How to Apply

APPLICATION PROCEDURE

Resume must be submitted to hiring@ci.everett.ma.us Cover letter is optional.

Aids and services will be provided to qualified applicants with disabilities free of charge, upon request. For a reasonable accommodation and/or alternative application modification, call Human Resources at 617-389-2280.

The City of Everett is an Equal Opportunity / Affirmative Action employer and does not discriminate on the basis of race, color, national origin, gender identity, sexual orientation, age, religion, disability, or any other protected category.

Women, people of color, veterans, and persons with disabilities are strongly encouraged to apply.

Perform other duties as assigned by the Library Director

Posted

2026-08-18 |  Quick link to this job