Job Details

Sunday Manager, Cambridge Public Library (Cambridge)

Posting Date:
9/13/23
Civil Service Type:
None
Number of Hours Per Week:
12
Additional Work Hours Information:
This position works 5.5 hours during Library’s Sunday open hours on an alternate basis. Up to 6.5 additional hours during the work week for administrative, scheduling, project and community work as well as trainings and meetings. Overtime rate applies to Sunday hours.
Job Code:
X163 (ID# 538)
Sequence #:
 
Union Affiliation:
Non Union
ABOUT THE CITY:

The City of Cambridge is a diverse and vibrant community that people of different ethnic, racial, religious, national, and other backgrounds call home. We take pride in our city's diversity and strive to create a workplace that is reflective of the community we serve. The city is also deeply committed to creating an environment in which all our employees are treated equitably and feel included. We seek to hire, develop, and advance individuals who value antiracism, diversity, equity, and inclusion (ADEI), and are committed to embedding ADEI best practices and tenets in all aspects of our work.

ABOUT THE LIBRARY:

At the Cambridge Public Library, we welcome all, inspire minds and empower community. We support a Cambridge where everyone has equitable opportunities to learn, people live their best lives, and democracy thrives. Since 1889, the Cambridge Public Library has been a place of learning and community where all are welcome to expand their horizons. Through the Main Library and six neighborhood branches — Boudreau, Central Square, Collins, O’Connell, O’Neill, and Valente — the Library operates as a unified system to offer free library services and programs to residents.

ABOUT THE ROLE:

Reporting to the Deputy Director of Libraries, the Sunday Manager is a leadership position responsible for the delivery of outstanding public service for up to 12 hours per week, including the Library’s Sunday open hours on an alternate basis. As the onsite representative of Library Administration, the Sunday Manager provides managerial support, guidance, and direction to library staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Implement Sunday schedules; adjust desk coverage and work assignments as needed to best respond to library service needs, responds to unexpected staff absences, and arranges appropriate coverage.
Direct opening and closing activities.
Oversee the library building and report any service needs through appropriate channels.
Work alongside staff at service desks and behind-the-scenes as needed. May perform circulation, patron account management, reader’s advisory, and information services.
Communicate and apply library policies and procedures.
Provide leadership in addressing and resolving patron issues.
Liaise with Library Administration, Facilities, and IT for urgent or critical issues.
Project work and community engagement
May serve on relevant search committees and train staff in library routines, procedures, and policies.
Any other duties required for the good of the Library.

Qualifications

MINIMUM REQUIREMENTS:

Education and Experience:

3 years of work experience in public libraries or other fast-paced customer service environments, including at least 1 year of supervisory experience. Bachelor’s degree. In exceptional instances, specialized education, training and/or experience may be substituted for part or all the required elements.

Knowledge, Skills, Abilities

Knowledge and understanding of the Library’s mission, vision, values, and strategic priorities.
Commitment to doing all work through a lens of diversity, equity, inclusion, and anti-racism.
Exceptional customer service skills and commitment to public service.
Proven organizational and managerial skills.
Effective oral and written communication skills.
Excellent interpersonal skills, with the ability to foster teamwork and work collaboratively with diverse colleagues and patrons.
Adaptability, dependability, and flexibility especially during emergency staffing situations 
Sound judgment and problem-solving skills, with the ability to lead calmly in unexpected situations.
PREFERRED QUALIFICATIONS: A master’s degree from an ALA-accredited MLS program and fluency in a language in addition to English is preferred.

PHYSICAL DEMANDS: Administers work typically standing at a public service desk and sitting in an office, with some walking, lifting and stair climbing. Requires ability to climb on stools to retrieve materials, to stoop, to kneel. Ability to operate standard office equipment; transport carts of materials which can weigh more than 100 pounds across a level floor or on a ramp; carry baskets of materials weighing up to 30 pounds. Ability to listen, understand, interpret, and respond clearly to patron and staff requests and questions is critical. Regular contact is made with staff members, vendors, technicians, and the general public. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

WORK ENVIRONMENT: The job occurs primarily in library locations. Works in assigned area, including public spaces, office areas, work rooms, and training rooms as needed. May be exposed to moderate to high levels of noise, stress, and frequent interruptions. This position may be eligible for hybrid work under the City's new Telework Policy, depending on operational needs.

SCHEDULE: This position works 5.5 hours during Library’s Sunday open hours on an alternate basis. Up to 6.5 additional hours during the work week for administrative, scheduling, project and community work as well as trainings and meetings. Overtime rate applies to Sunday hours.

DOCUMENTS REQUIRED:

To complete your application, please upload the below documents:

Resume
Cover Letter

Full/Part Time

Part Time

Education

NA

Salary Range

$45.09 - $54.06  / hour

Salary Notes

In 5 steps

Closing Date

How to Apply

Apply through the City of Cambridge Job Portal here: https://phe.tbe.taleo.net/phe02/ats/careers/v2/viewRequisition?org=CAMBRIDGEMA&cws=37&rid=538

Posted

2023-09-14 |  Quick link to this job