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Youth Services Branch Supervisor, Worcester Public Library (Worcester)

This is a paraprofessional position, reporting to the Youth Services Branch Manager. This position is responsible for supervising the daily operations of assigned branch libraries and providing exemplary customer service for the One City One Library locations, located in Worcester elementary schools.  The ideal person in this position will possess excellent interpersonal, communication, and customer service skills and have experience working with diverse populations in an urban community. Work will include evenings, weekends and assignments in other departments, locations and Mobile services vehicle.

Bilingual applicants are encouraged to apply.

Qualifications

MINIMUM ACCEPTABLE

·         Bachelor Degree in  [JC1] [PL2] Early Childhood Education, Elementary Education, Human Services and Youth Development or a related field. 

              o   An equivalent combination of education, training and five (5) years of relevant experience in a Youth Development field which provides the                                required knowledge, skills, and abilities to perform the essential functions of the job will be considered in lieu of the above requirements

·          (1) year of supervisory experience in a youth setting.

·         Ability to successfully pass a CORI/SORI.

·         Ability to travel between required locations.

PREFERRED

·         Three (3) years of library experience, including one (1) year of direct service to the public.

·         Experience with an integrated library system such as Evergreen software.

·         Two (2) years of supervisory experience in a youth setting.

·         Background in childhood education.

 

Full/Part Time

Full Time

Education

NA

Salary Range

$25.61 - $31.04  / hour

Salary Notes

Salary based on experience

Closing Date

11/14/2025

How to Apply

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, NOVEMBER 14, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, Hiring@worcesterma.gov.

The Worcester Public Library makes every effort to support ALA’s “Core Competences of Librarianship” http://www.ala.org/educationcareers/careers/corecomp as approved and adopted as policy by the ALA Council, January 27th 2009 and, as an Affirmative Action/Equal Opportunity Employer, values diversity and aims to have its workforce reflect the community.

Posted

2025-10-31 |  Quick link to this job