Reference Specialist, Chelmsford Public Library (Chelmsford)
The Chelmsford (MA) Public Library is looking for the
right professional to join a department of savvy,
enthusiastic librarians who are excited about supporting the
information, technology, and lifelong learning needs of our
patrons. Our ideal Reference Librarian will be dedicated to
public service and community education and will thrive on
interacting with the public and providing exceptional
customer service.
We’re
looking for someone who is able to shift gears smoothly and
prioritize patron needs. We want to see a depth of
experience in providing direct reference services - in
person, on the phone, and through live chat and email. Our
reference librarians assist our patrons with print and
online resources, use of public computers and scanning/
copying/printing/fax services, and study and meeting spaces.
This colleague is a go-to guide for patrons and staff using
digital platforms for reading, reader’s advisory and
reference, including e-readers, tablets, phones and
computers.
We need someone who is
ready to take ownership of assigned areas of non-fiction
collection development and to create library programs and
outreach activities - especially for seniors - both
independently and as part of a team. The ideal
candidate will demonstrate top-notch reference and customer
service skills and be comfortable with a variety of web
applications and social media. They will have solid
technology skills, including competency with mobile
platforms, and a strong desire to share these skills with
the public, looking to improve digital access and literacy
for all.
Please visit the Library website for the full job description.
This is a non-
benefitted position and is represented by the Chelmsford
Federation of Teachers, Local 3569.  The Town of Chelmsford
is an EEO/AA Employer. Any person who needs assistance in
fully participating in the application process should
contact the Town of Chelmsford Personnel Department. We
value diversity in backgrounds and experiences and are
committed to an accepting and supportive work
environment.
Our Library and
Community: A fun and rewarding place to work! We have highly
engaged residents and Town counterparts who support the
library in visible ways. Our staff, Trustees, and Friends
are excited to turn new ideas into reality, and we’re
not afraid to try things out. We have welcomed many vibrant
new librarians in the past few years as other staff grew
into new positions; we support professional growth and
cultivate an environment of mentorship and inclusion.
Qualifications
Master’s degree in Library Science preferred. Other
college degree with relevant experience
considered.
At least one year of experience in a
public library preferred, especially in reference or
information services.
Demonstrated commitment to
library and public service.
Full/Part Time
Part Time
Education
BA/BS
Salary Range
$25.74 - $42.85 / hourSalary Notes
Depending on qualifications, range is in 10 steps.
Closing Date
2/6/2026. Preferred candidates: 1/23/2026
How to Apply
Please send cover letter and resume to Vickie
Turcotte, Assistant Director, at
vturcotte@chelmsfordlibrary.org.
Posted
2026-01-15 | Quick link to this job