Reference Specialist, Chelmsford Public Library (Chelmsford)
The Chelmsford (MA) Public Library is looking for the
right professional to join a department of savvy,
enthusiastic librarians who are excited about supporting the
information, technology, and lifelong learning needs of our
patrons. Our ideal Reference Librarian will be dedicated to
public service and community education and will thrive on
interacting with the public and providing exceptional
customer service.
We’re
looking for someone who can smoothly switch between tasks
and prioritize patron needs. We want someone with solid
experience in providing direct assistance, whether in
person, on the phone, through live chat, or via email. Our
reference librarians help visitors find print and online
resources, use public computers, and access scanning,
copying, printing, and fax services, as well as study and
meeting spaces. This person should be a helpful guide for
both visitors and staff when using digital platforms for
reading, recommendations, and research. We also need a
librarian who is willing to take charge of certain parts of
our non-fiction collection and develop library programs and
outreach efforts, working independently or as part of a
team.
The ideal candidate will
demonstrate top-notch reference and customer service skills
and be comfortable with a variety of web applications and
social media. They will have solid technology skills,
including competency with mobile platforms, and a strong
desire to share these skills with the public, looking to
improve digital access and literacy for all.
Schedule: 37.5 hours per week, including every other Saturday and one evening per week. Location: Chelmsford Public Library, 25 Boston Rd., Chelmsford MA. Occasional work at the MacKay Branch in North Chelmsford or other off- site locations may be assigned. This is not a hybrid or remote position.
Our Library and Community: A fun and rewarding place to work! We have highly engaged residents and Town counterparts who support the library in visible ways. Our staff, Trustees, and Friends are excited to turn new ideas into reality, and we’re not afraid to try things out. We have welcomed many vibrant new librarians in the past few years as other staff grew into new positions; we support professional growth and cultivate an environment of mentorship and inclusion.
Qualifications
MLS/MLIS or MLS/MLIS candidate, or an equivalent
combination of education and public library reference
experience
At least one year of experience in a
public library preferred, especially in reference or
information services
Working knowledge of a
variety of non-fiction literature, library databases, and
quality information resources on the open web
Full/Part Time
Full Time
Education
MLS/Masters
Salary Range
$29.27 - $42.85 / hourSalary Notes
Salary range is in 10 steps.
Closing Date
3/6/2026
How to Apply
How to Apply
Please send cover
letter and resume to Vickie Turcotte, Assistant
Director, at vturcotte@chelmsfordlibrary.org.
This job includes health, dental and life
insurance benefits and is represented by the
Chelmsford Federation of Teachers, Local 3569.
 The Town of Chelmsford is an EEO/AA Employer. We
encourage candidates of diverse backgrounds and
abilities to apply.
Posted
2026-02-18 | Quick link to this job