Job Details

Circulation Assistant (Req# 2024-018), Morrill Memorial Library (Norwood)

The purpose of this position is to perform responsible work in providing circulation desk coverage and assistance; ensure that library patrons receive positive, efficient, and pleasant service; all other related work as required. The Circulation Assistant is responsible for maintaining and improving upon the efficiency and effectiveness of all areas under their direction and control.

Essential Job Functions:
* Assists in the operations of the Borrower Services AKA Circulation Department, under the direction of the Head of Borrower Services. Regularly in charge of public service at the Circulation Desk.
* Performs circulation responsibilities according to approved procedures.
* Coordination and communication of library procedures within the Minuteman Library Network. Attends network meetings as required.
* Communicates library policies.
* Maintains an accurate patron database with associated information and status records.
* Completes library patron registration in Minuteman Library Network database.
* Maintains paper records as necessary.
* Assists in periodical receipt, control, storage, and discard using manual and automated systems. Assists in database management, organizing and updating subscriptions including business and legal services. Updates public listing of library periodicals. Keeps newspapers organized and current.
* Assists in local and network patron requests received through automated network, telephone, and in person.
* Reliable attendance and punctuality is required.
* Performs similar or related work as required, directed or as situation dictates.

Qualifications

* High School diploma required. Associates degree or higher education is preferred.
*Excellent public relations skills, customer service and technology skills.
* Knowledge of standard office procedures, practices, forms, and equipment.
*Familiarity with automated library systems and related applications.
* Ability to communicate effectively with people of all ages, including children, young adults, caregivers, and seniors.
* Excellent ability to communicate orally and in writing in English required. Proficiencies in other languages strongly preferred, especially Spanish, other Indo-European languages, and Asian and Pacific Island languages.

Full/Part Time

Full Time

Education

BA/BS

Salary Range

$24.30 - $28.17  / hour

Salary Notes

FY24 Grade 2, FLSA Non-Exempt, 35 hours per week, union position, plus excellent benefits

Closing Date

open until filled

How to Apply

*This posting is not meant to be exhaustive of all duties and requirements. View the complete job description.

Interested candidates should submit a resume and cover letter to jobs@norwoodma.gov.

Priority will be given to candidates who apply by Thursday, June 6, 2024.

Please reference Req. #2024-018 on all materials.

The Town of Norwood is an equal opportunity employer. M/F/D/V and does not discriminate based on race, creed, gender, national origin, age, disability, marital or veteran status, sexual preference or any other legally protected status.

Posted

2024-05-23 |  Quick link to this job