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Head of Reference and Information Services, Haverhill Public Library (Haverhill)
Job Summary
This position is responsible for the operation of all aspects of the Reference and Information Services Department, including staff supervision, collection development, interlibrary loan services, and budget preparation and oversight. In coordination with the Systems Administrator, the Head of Reference and Information Services plans and manages adult computer services and the introduction of new technologies and trains library visitors in the use of those technologies. This position requires current knowledge of library trends and best practices.
Supervision Received
Works under the supervision of the Library Director and Assistant Director
Supervision Exercised
Supervises professional and support staff in the Reference Services Department; oversees volunteers and pages assigned to the department; acts as de facto manager in absence of director and assistant director, supervises all subordinate staff when appropriate
Major Duties and Responsibilities
1. Assists all library visitors in the use of the library, including general questions, research, the Internet, electronic resources, readers’ advisory, and library computers and materials
2. Assists library staff with patron problems and conflicts as they arise
3. Works with the administrative staff to ensure safety and security of the public areas of the library
4. Hires, trains, supervises, schedules, and evaluates department staff
5. Actively participates in all appropriate professional meetings, including staff meetings, meetings of Department Heads, Merrimack Valley Library Consortium, and others, as designated
6. Plans, organizes, and leads departmental meetings
7. Plans and facilitates library-wide policies relating to reference and technology training
8. Leads collection development efforts for non-fiction print materials
9. Will work nights and weekends
Qualifications
Haverhill is a diverse city of nearly 70,000 and our library is located in the heart of the downtown area. Staff must be prepared for the challenges that are unique to this environment. Maturity, empathy, steadfastness, and the ability to support your staff while making decisions in the moment are all important traits for a successful department head.
Minimum Qualifications
1. Master of Library Science Degree from an ALA-accredited institution
2. Three to five years experience in a public library administrative position, preferably Reference Services, managing both MLS and paraprofessional staff
3. Demonstrated facility and experience with the Internet, electronic databases, Microsoft Office products, and integrated library systems
4. Demonstrated facility and/or experience working with the public in a diverse urban environment
5. Working knowledge of Spanish is a plus
Physical Requirements
Regularly required to bend, stoop, squat, and reach. Must be able to push or pull a cart of library materials, to lift objects weighing up to 50 pounds, and to use a two-step footstool
Full/Part Time
Full Time
Education
MLS/Masters
Salary Range
$58,223.00 - $74,102.00 / yearSalary Notes
Steps on City pay scale, starting step based on experience. These amounts will increase with new budget July 1st.
Closing Date
Priority given to applications received by June 21st, position open until filled
How to Apply
Please send resume and cover letter to: Sarah Moser, Director* smoser@haverhillpl.org
Do not call about this job
Posted
2024-05-28 | Quick link to this job