Job Details

Part-Time Library Services Staff Assistant, Northern Essex Community College (Lawrence)

POSITION: Part-Time Library Services Staff Assistant (Staff Assistant): Library Services; Lawrence Campus (45 Franklin St); MCCC/MTA Unit PT Professional Position; up to 16 hours/week, 10-month academic year only (September - June)

SCHEDULE: 9:00am - 1:00pm, Monday - Thursday, 10-month academic year only (September - June)

SUMMARY: If you enjoy helping students succeed, can engage with technology, and are comfortable in a public facing role, then the Northern Essex Community College Library is looking for someone like you!

We are hiring a Library Services Staff Assistant who will serve as primary point of contact in the library during midday hours. You will assist library users in locating books and other materials used in academic coursework, and answer student questions in person, using chat, email, or other virtual platforms. This position will also assist with shelving, collection maintenance, and other library and archives-related activities. The position works primarily on the Lawrence campus, but some time and travel to the Haverhill campus may be required.

RESPONSIBILITIES: 

Duties for this position include:

Aid students and other patrons with circulation services
Answer general questions related to information needs utilizing library resources (catalog, databases, web sources, etc.)
Provide in-person, online, phone and email assistance to students, staff, and faculty
Shelving and collection maintenance projects
Staffing the library desk alone or with another information professional
Staffing the computer lab when needed, and answering basic technology questions (Office, Blackboard, print/copy/scan, etc.)
Planning and participating in special events
The Classification Specification is available at: https://www.mass.edu/shared/classificationspecs/specsmccc/Staff Assistant - HB 1160.doc

Qualifications

MINIMUM QUALIFICATIONS:

NOTE: Unless otherwise noted, all required qualifications must be met by date of hire.

Bachelor's degree in Education, Psychology, Business Administration, Computer Science, or other field related to area of assignment; with 5 months experience and/or training involving area of assignment, which may include college registration, academic advisement, grant administration, budget development, event planning, administrative work in an academic environment, general office administration, or personal computer operations; or an equivalent combination of education, training, and experience.
Understanding of role of the library in an academic setting
Customer service experience
Excellent verbal and written communication skills.
Willingness to assist others in a positive manner
Strong technology skills, experience with Microsoft and Mac
Experience working with and supporting a culturally diverse population

PREFERRED QUALIFICATIONS:

Master's degree
Bilingual (Spanish/English)
BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.

Full/Part Time

Part Time

Education

BA/BS

Salary

$35.31  / hour

Closing Date

Open until filled

How to Apply

TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration:

Cover Letter, describing your qualifications and/or how you may be best suited for the role
Resume/CV
Review of applications will begin 5 business days from the posting date and will continue until the position is filled.

**Please note that finalist candidates will be asked to provide contact information for three (3) professional references, including current supervisor (or at least two previous supervisors)

Posted

2025-01-22 |  Quick link to this job