Job Details

Assistant Supervisor of Access Services, Watertown Free Public Library (Watertown)

We are looking for a dynamic, service-oriented professional to join our Access Services team.  This position assists in managing a team of 13 at our busy mid-sized library in a diverse and bustling community. Under the direction of the Supervisor of Access Services, this position is responsible for the training, scheduling, and management of departmental personnel and ensuring a high level of customer services to patrons. 
 
This role is for you if:   
• You are energized by interacting with new people and dedicated to public service.   
• You have strong communication skills and an effective organizational style that keeps you focused and balanced.   
• You think on your feet to give each person the type of service that is best for them and strive to provide equitable service.    
• You love making new connections whether it be with individuals or organizations.  
• You are curious, ask questions, and remember the answers.  
• You are independent and take responsibility for your professional development and hold yourself accountable.   
• You want to be part of a strong community. 

This is a full-time, 37 hours/week position. The City offers an excellent benefit package which includes pension, deferred compensation, health insurance 80% City paid premium, three weeks’ paid vacation, sick, personal, and holidays; flexible spending accounts, education assistance, and more. Schedule requires a minimum of one evening per week and one Saturday shift in a regular rotation.

Qualifications

Bachelor’s degree and minimum of one year of library experience preferred; or equivalent combination of experience, training, and education which provide the following skills, knowledge and experience: 
• Demonstrated customer service excellence 
• Ability to train new and existing staff 
• Ability to compile statistics 
• Experience with basic Microsoft Excel functions 
• Ability to solve problems swiftly and creatively 
• Ability to effectively collaborate with coworkers 
• Excellent oral and written communication skills 

Complete job description is available online.

Full/Part Time

Full Time

Education

BA/BS

Salary

$41.69  / hour

Salary Notes

Full salary range is $41.69-55.01 per hour.

Closing Date

How to Apply

To apply, please submit cover letter and resume via email to Theresa Maturevich, Assistant Library Director at wfpljobs@watertown-ma.gov.  Position is open until filled. Priority is given to applications received by 07/07/2024. 

Posted

2024-06-18 |  Quick link to this job